Security Operations Manager (83312)

Overview Founded in 1973, Inter‑Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter‑Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra‑high net worth individuals. Inter‑Con employs over 35,000 security personnel world‑wide, trained and managed by a team of professionals with unsurpassed military, law‑enforcement, and security experience. Inter‑Con remains 100% family‑owned and managed and operates as the industry leader in the field of customized, high‑requirement security solutions. Inter‑Con is Everywhere Security Matters. Job Summary The Operations Manager reports to the Vice President of Operations. The major responsibilities of the position include, but are not limited to, the following duties: Duties/Responsibilities Oversee day‑to‑day security operations across a large contract in the Renton Area. Manage and support a large‑scale workforce (300+ officers, growing). Ensure proper execution of policies and procedures. Interpret and apply laws, regulations, and security standards in real‑time situations. Keep the Vice President of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner. Ensure the highest standards of conduct, appearance, performance and training are being met at all times. Qualifications Required Skills/Abilities Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed (e.g. – MS Word, Excel, Access, SharePoint). An understanding of security operations and staffing levels. Understand operational KPIs and ability to utilize data to drive operations. Strong interpersonal, critical thinking and time management skills. A great communicator that gets the value of teamwork. Experience in general office setting in a supervisory role preferred. Comfortable in an ever‑changing, fast‑paced, sometimes stressful environment. Technologically savvy – experienced with MS Office Suite. Working knowledge of technology‑driven scheduling platforms a plus. Adept in leading teams in complex problem solving. Customer Service orientation required. Must be flexible and possess the ability to meet deadlines in a high‑tempo environment. Excellent time‑management, organization and multi‑tasking skills required. A dependable team player with business maturity, enthusiasm, and a positive work attitude. Ability to work in a matrixed environment. A positive and upbeat team member! Education and Experience Preferred candidate has either an honorable military discharge, a Bachelor’s degree, or 5 years’ experience in an operations management and project management role. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public. Must maintain flexibility regarding job assignments, including other departments, locations, and mandatory overtime. Time flexibility depending on the needs of the company. Duties, responsibilities and activities may change at any time with or without notice. Inter‑Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran. #J-18808-Ljbffr