Revenue Operations Analyst

Revenue Operations Analyst

VARITE is looking for qualified Revenue Operations Analyst in Lehi, UT. An American computer software company that offers a wide range of programs from web design tools, photo manipulation and vector creation, through video/audio editing, mobile app development, print layout and animation software. Established in the Year 2000, VARITE is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.

Job Title: Revenue Operations Analyst

Location: Lehi, UT - This is a hybrid role. General schedule is M/F: from home T/W/Th in office.

Contract Duration: 6 months

Pay Rate Range: $30.00 - $35.91/hr on W2

Work Authorization: Only USC or GC Contractor subject to 30 day probationary period.

Here's what you'll do:

• Support all activities related to, but not limited to, customer account management, business consultation, contract validation and execution, order processing, invoice creation, usage metering, and provisioning products.
• Performs complex validations of revenue transactions sourced through multiple selling channels (Channel, Enterprise, eCommerce). Ensures that deals presented align with product rules, revenue standards, and compliance policies.
• Executes work in compliance with SOX controls, including drafting controls, narratives, memos, and process documents. Partners with internal and external auditors on audits of control design and execution.
• Stewards and knowledge experts over customer information related to contracting, order management, and provisioning. Leverages this knowledge to provide business recommendations to ensure optimal customer experience outcomes.
• Monitors a subset of automated transactions through various tools and technology solutions. Review logs and system reporting to intervene, troubleshoot, and manage errors.
• Provide escalation support for external customers, sales, customer service, product management, product marketing, finance, and legal. Serve as a subject matter expert who initiates investigation, coordinates cross-functional teams, and drives issues to resolution.
• Be a champion of scaling the business through automation by identifying ideas, building proposals, securing support for prioritization, documenting requirements, partnering with technical teams for development, testing solutions, and leading enablement and change management.
• Operationalize strategic plans for new product offerings and routes to market by testing, adopting, documenting, and communicating required changes. Executes against defined integration strategies for acquired companies, including onboarding to new systems and processes, maintaining business continuity, and performing customer, financial, product, and user data migrations.
• Designs and executes reports to support accuracy reconciliation, capacity planning, work completion, key results performance, and other ad hoc requests.
• Creates and maintains documentation essential to performing the role. Includes: job procedures, corporate policies, process flows, stakeholder FAQs, and new hire onboarding documentation.

What's needed to succeed:

• Strong written and verbal communication and presentation skills
• Relentless attention to detail with a central focus on customer experience
• Critical thinking skills to solve unique challenges
• Ability to prioritize, multitask, and meet crucial deadlines
• Solid documentation and organizational skills
• Self-starter that can execute work independently
• Capable interpretation of legal contracts, terms, and conditions
• Knowledge of accounts receivable, revenue recognition, and finance operations
• Bachelor's degree or regional equivalent
• Demonstrated proficiency with standard tools (Office 365, ERP, CRM)
• 2-5 years of experience in a similarly related role

Benefits: We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. Eligible employees may receive:

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plans: Participation in a company-sponsored retirement savings plan.
• Legal Service Plans: Offering access to attorneys for legal advice and representation.

If this opportunity interests you, please respond by clicking on EasyApply. Know someone who would be perfect for this role? Refer to us and if they are hired, you could be eligible for our employee referral bonus! Help us grow our team with top talent from your network. VARITE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.