Clinical Coordinator

Description We are looking for you! Do you want to be a part of the team that transforms lives? Cumberland Heights is more than a campus on 177 acres, it’s a community. Our mission is providing the highest quality care possible for persons and families who are at risk for or who are suffering from the disease of chemical dependency. Treatment encompasses the physical, mental, emotional, and spiritual dimensions of recovery by offering a safe, loving and healing environment, combining professional excellence and the principles of the Twelve Steps. Benefits Cumberland Heights Foundation offers a comprehensive benefits program, which includes: Medical, Dental and Vision effective 1st day of month following 28 days of employment Employer Contribution for Health Saving Account or Health Reimbursement Account 401K with Company match and eligibility after 90 days of employment Paid Time Off (PTO) accrual beginning day (1) one and up to 20 days of PTO the first year Position Summary The Clinical Coordinator is responsible for the clinical operations and resource management of an assigned clinical population or area. This position works with the Program Director and direct care staff members to ensure that all services provided are of the highest quality, meet applicable law and regulatory body standards, and carry out the organizational mission. Primary Duties and Responsibilities In conjunction with Chief Clinical Officer and/or Program Director, develops, implements, supervises, and evaluates appropriate age/population specific clinical services including continuum of care. Directs day to day human resources management for the assigned area, consulting with the Program Director in the areas of recruiting, hiring, disciplinary action, and terminations. Provides ongoing training, feedback, and daily clinical supervision of staff, directly and indirectly, as defined by licensure and clinical privileges, consulting with the Program Director as needed. Implements policies and procedures related to age/population specific program services, reviewing them with staff members at regular staff meetings and as needed. Works with the Program Director to design and evaluates work processes to increase quality and efficiency in caring for assigned patient population and/or area. Works with the Program Director to provide feedback for the budget process and to manage the financial resources of the assigned area. Conducts and supervises quality improvement activities, including participation in process improvement teams, data collection, resolution of customer complaints, and other projects as assigned by the Program Director. Participates in public relations and marketing activities for the organization as needed. Provides direct care services as needed within scope of practice defined by licensure and clinical privileges. Performs CPR and First Aid as needed. Ensures that a welcoming, safe and healing environment is maintained for each patient and family throughout the continuum of care. Recommends ways to improve the quality and delivery of services. Ensures proper handling and distribution of company funds. Maintains confidentiality of company and patient information. Reacts productively to change. Performs other duties as assigned. Supervisory Responsibilities Supervises department staff in conjunction with the Program Director. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, in conjunction with the Program Director. Requirements Master’s Degree in Counseling or related field or LADAC II required; LPC, MSHP, LCSW or equivalency preferred. Minimum of five (5) years clinical experience with two (2) years supervisory experience with ability to provide clinical supervision to counselors and therapists, preferred. Experience with financial management and decision making skills preferred. Intermediate computer skills including Microsoft (Outlook, Work and Excel). Ability to learn and effectively utilize clinical (EMR) software programs. Thorough familiarity with substance use disorder treatment, co-occurring mental health disorders, evidence-based practice(s) of the Cumberland Heights Model of Care, and Twelve Step treatment philosophy as well as ability to teach and model same. Knowledge of and ability to apply information regarding cultural/age/population specific characteristics to patient care in assigned area(s). Knowledge of state of the art drug/alcohol treatment options. Excellent ability to problem-solve, analyze, and interpret information. Excellent organizational skills for managing and prioritizing multiple tasks and assignments, Ability to adapt to changing circumstances and patient needs in a fast-paced environment. Ability to be open and culturally sensitive to a wide variety of patients’ experiences. Ability to deescalate a person in crisis in a calm and supportive manner and to teach same. Excellent written and oral communication skills with the ability to effectively speak, read and write in English. Ability to interact with all levels of personnel, interact with co-workers and lead a team in a collaborative and courteous manner while providing guidance, instruction, and training. If recovering, one year of verifiable abstinence is required with five years preferred. Work Environment Position is on a campus with multiple buildings (including rough or uneven terrain) that involves the ability to move from one location to another rapidly when crisis occurs. Position requires frequent contact with people in crisis, including those who are emotionally volatile and may require additional safety precautions. May perform CPR/First Aid as needed (being certified or eligible is required) Position is subject to long hours and some travel with rotating on-call responsibilities as well as staying overnight for inclement weather as part of critical staffing. Ability to lift up to 20 pounds and/or push pull up to 50 lbs Ability to speak, hear, see, sit, walk, stand, reach, and use fine/gross motor skills. #J-18808-Ljbffr Cumberland Heights