Data Center Security Lenel & Genetec Specialist (Tech Specialist 2)

Data Center Security Lenel & Genetec Specialist (Tech Specialist 2)

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core valuesagility, expertise, and trustwe foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

We are seeking a Data Center Security Lenel & Genetec Specialist to join our Security and Electronic Systems (SES) business Unit. As part of the SES Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

As a Data Center Security Lenel & Genetec Specialist, you will be a key member in the delivery of electronic security installation projects. The client uses Lenel for access control and Genetec for video management. You should be able to develop system configuration documentation submittals that define how the system will be configured. You should be able to install and configure an enterprise system from the ground up. We are looking for candidates with experience in one or both systems.

Job Site Location: Burlington, Texas

Position is located at the construction project site. There will be some work at our office in Round Rock, TX or at our HQ in Tysons, VA. Work in VA will require candidates to travel.

Essential Responsibilities and Activities Include but are Not Limited to:

Installation

• Configure and support security systems, including Database(s), Application Software, Operating Systems, Features, Functionality, Reports, Badges, Biometrics, cameras and other functions.
• Configure systems, manage load sheets, perform programming, and maintain system configurations supporting operational and project requirements.
• Program and configure new security devices, system expansions, upgrades, and Day 2 operational enhancements across enterprise environments.

Commissioning

• Support testing and commissioning activities, including pre-test validation, T&C reporting, punch list management, and system acceptance.
• Work with field technicians to troubleshoot, document and commission new/existing security equipment.

Operations & Support

• Train system users and other system support personnel as needed.
• Perform all duties with minimal direct supervision.
• Monitor system health, optimize system availability, and proactively identify and resolve issues impacting physical security infrastructure performance.
• Perform advanced troubleshooting, root cause analysis, system backups, firmware updates, log reviews, and preventative maintenance activities.
• Manage and prioritize service requests and break-fix incidents, ensuring timely resolution, documentation, and operational visibility.

Project Management

• Manage security projects from concept to design, implementation and close out.
• Coordinate with internal teams, vendors, installers, and site stakeholders to support maintenance activities, service requests, and site access requirements.
• Maintain accurate system documentation, service metrics, trackers, and reporting for ongoing maintenance activities and special projects.
• Partner with security technology teams to improve system performance, standardize configurations, and support enterprise security initiatives.
• Participate in coordination calls with the engineering team and designated project manager to ensure proper communication and delivery.
• Attend coordination calls with contractors/trade groups to coordinate dependencies with regards to security drawings and installation.
• Track revisions, RFIs, submittals, Bill of Materials throughout project lifecycle.

Qualifications

Education/Required Experience:

• High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems or
• Associates with 6+ years of experience
• Reliable attendance at customer site during work hours required by customer
• Ability to work a flexible schedule that includes occasional nights and weekends
• Ability to travel domestically
• Must have a valid certification with Lenel and/or Genetec.
• Must have 5+ years of professional experience programming, administering, and supporting enterprise Lenel and/or Genetec systems.
• Experience administering and troubleshooting enterprise physical security systems, including cameras, access control panels, and integrated security devices, with the ability to collaborate with field technicians and vendors on hardware-related issues.
• Understanding of network architecture and information security concepts, including LAN/WAN environments, IP addressing, DHCP, MAC addresses, VPNs, firewalls, Active Directory/domains, and collaboration with network teams.
• Strong project management, documentation, and organizational skills with the ability to manage competing priorities and deliverables.
• Excellent communication and collaboration skills with the ability to work effectively with global teams, vendors, installers, and technology partners.

What we offer:

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.