Director of Strategic Partnerships

PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. Our platform automates the entire product lifecycle for customers worldwide - and we're just getting started. With teams across North America (US & Canada), Europe (Poland), and Asia (India), we're modernizing our architecture, embedding AI across our products, and scaling to meet growing demand. We move fast, we build with purpose, and we're hiring leaders who want to shape what comes next.

What You'll Do

The Director of Strategic Partnerships spearheads and oversees the efforts to develop and nurture partnership programs (both ecosystem partnerships and business relationship partnerships) to enable business growth and revenue growth.


In this role, you will:

• Drive strategy and business growth for PCMI by working with the extended ecosystem of strategic partners.

• Lead strategic partnerships globally for all of PCMI.

• Establish relationships with key executives and other decision makers.

• Evaluate contracts and negotiate agreements to the benefit of PCMI.

• Analyze revenue patterns and create strategies for adoption. Adhere to revenue generation goals and initiatives.

• Develop, enable, and monetize an expanding ecosystem of strategic partners including key integration partners (e.g vehicle inspection, parts ordering,) and referral partners (e.g. industry intermediaries legal, accounting, actuarial, insurance brokerage, consulting, and asset management firms), customers and traditional/non-traditional 3rd parties.

• Drive customer and revenue growth via joint go-to-market programs and co-creation of services with strategic partners.

• Prospect and develop new partnerships, including researching, identifying, and vetting prospects, managing communications and alliance agreement negotiations with prospective partners.

• Lead new business creation through partnership innovation.

• Draft RFPs and lead the partner evaluation efforts.

• Accelerate growth and customer benefit with our partnership community through partnership operational excellence in PCMI initiatives.

• Create economic incentive programs tailored to each potential partner and negotiate a formalized relationship strategy or roadmap with clear roles/responsibilities, terms/conditions, and compliance/liability restrictions.

• Maintain Partner Relationship Management database and operational scorecards for partner health and economic value add to PCMI.

• Build effective collaboration across all functional areas including sales, marketing, product, and DevOps/Implementation teams.

• Oversee co-marketing campaigns, including the production of collateral, webinars, and events.

• Be accountable for sourced and influenced revenue, partner success KPIs, and retention and integration adoption.

• Develop, monitor and adjust the strategy, ideal partner profiles and practices to continuously improve results.

• Collaborate with management team to identify and nurture other strategic partnership or product opportunities with key technology 3rd parties where PCMI may be able to share in revenue.

• Participate in efforts on strategic planning with regular board meetings and annual budgeting.

• Assist in other key areas of the organization, including Customer Success, Product Development, and Dealer Services.

What You'll Need to Join Our Team

• Bachelor's degree in Business Administration or related field or equivalent work experience.

• Minimum of 7+ years of work experience managing strategic B2B enterprise relationships.

• At least 5 years of F&I industry experience.

• Demonstrated track record of cultivating partner relationships and driving commercial growth.

• Experienced in complex contract negotiations.

• Experience creating operational structure/scorecards to manage partner programs.

• Extensive experience interfacing with vendors and clients.

• 7+ years of large-scale strategic partnership experience in software/SaaS organizations, including innovative growth partnerships, go-to-market strategies, and co-creation of experiences with strategic partners.

• Demonstrated strength managing a large-scale, strategic partnerships organization with the ability to scale, including across multiple geographies.

• Proven track record of developing and delivering successful, innovative partner strategies that translate into new customer acquisition and revenue growth.

• Proven ability to influence and negotiate with key enterprise partners to accelerate growth and customer benefit with our partnership community.
• Ability to travel to client meetings; approximately 10-25%

Why Work For Us

• Competitive Compensation from $135,000-145,000k
• Comprehensive Benefit Package
• • Health, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability Insurance
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • 401k with generous Company Match
  • Commuter Benefits
• Paid Time Off accrued per pay period
• 10 Paid Holidays
• Paid Parental Leave
• Commission Eligibility
• Professional Development Opportunities
• Employee Events
• Wellness Programs
• Employee Discount Programs
• Office in Park Ridge, IL - Convenient location to Blue Line

*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.

Eligible to enroll the first day of employment for immediate coverage.

Note: It is preferred for this role to be in the Park Ridge, IL office 2 days per week.

Although the role is open to remote, PCMI can only hire employees in the following states:

• AL, CT, FL, GA, IL, KY, LA, MA, MI, MO, NC, NE, NH, NM, OH, PA, SC, TX, WI

Note: It is required for this role to be in the Park Ridge, IL office 2 days per week if candidate is located in the Chicagoland area.

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The pay range for this role is:

135,000 - 145,000 USD per year (PCMI US)