Estimating & Billing Office Assistant

Job Description

Job Description

About Company:

At Ocean Springs Tech, Inc. , we believe that success begins with people — talented, dedicated individuals who take pride in their work and care about delivering quality service to every customer. We are a well-established, full-service pool company serving the Coachella Valley since 1996. We’ve grown through consistency, trust, and a strong internal team that values accountability and quality work.

Our goal is simple: to create a place where great people can build meaningful careers while helping families and businesses enjoy sparkling, worry-free pools and spas. What started as one technician’s dream has grown into a trusted, full-service company serving the entire Coachella Valley — and we’re still growing.

As a small and growing company, we operate in a fast-paced, hands-on environment. This is not a layered corporate structure. Team members are expected to be adaptable, practical, and comfortable wearing multiple hats as business needs evolve.

Come be part of a company where hard work is appreciated, quality matters, and every team member contributes to our shared success.

Join Ocean Springs Tech, Inc. — and help us make every pool shine.

Location: Desert Hot Springs, CA
Department: Repairs and Service

Reports To: General Office Manager

Ocean Springs Tech, Inc. is seeking a detail-oriented and organized Billing and Estimates  Office Assistant to provide administrative support to our Pool Repairs and Service Departments. This position is responsible for assisting with service and repair estimates, invoicing, work order processing, scheduling support, and maintaining accurate records throughout the repair process.

The ideal candidate is highly organized, enjoys multitasking, and works well in a fast-paced environment. While this role primarily supports internal operations, occasional communication with customers regarding estimates, scheduling, invoices, or repair updates will be required.

• Work closely with the Service and Repairs teams with estimating and billing.
• Prepare and process service, products and repair estimates.
• Create and distribute customer invoices.
• Maintain repair work orders and job documentation.
• Track repair jobs from estimate through completion.
• Coordinate scheduling and assist with technician calendars as needed.
• Enter and maintain accurate customer and job information in company systems.
• Assist with purchasing materials and tracking orders for repair projects.
• Coordinate deliveries, returns, and vendor communications when necessary.
• Review vendor invoices for accuracy before processing.
• Maintain organized electronic and paper filing systems.
• Answer incoming phone calls and provide occasional customer support regarding repair-related questions.
• Route customer concerns to the appropriate department.
• Assist with reports, spreadsheets, and other administrative projects.
• Perform other duties as assigned.

• 5+ years of administrative or office experience.
• Experience with QuickBooks or similar accounting software is preferred.
• Experience with invoicing, estimates, scheduling, or work orders preferred.
• Experience in the pool industry preferred.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to prioritize multiple projects in a fast-paced environment.
• Reliable attendance and punctuality.
• Bilingual in English and Spanish is a plus.

• Ability to sit, stand, walk, and move throughout the office during the workday.
• Occasionally lift or move office materials weighing up to 25 pounds.
• Work is primarily performed in a professional office environment.

Ocean Springs Tech, Inc. is committed to providing equal employment opportunities to all qualified individuals. Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require accommodation during the application process, please contact Human Resources.

Ocean Springs Tech, Inc. is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. Employment decisions are made based on qualifications, merit, and business needs without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Interested candidates should submit their resume to the email address listed in this posting.

By applying for this position, you acknowledge that you have read and understand the essential duties and qualifications of this role.

Ocean Springs Tech, Inc.
65145 Two Bunch Palms Trail
Desert Hot Springs, CA 92240