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Benefits Analyst

$58.5k - $90k

ODP

  • Overview
  • Benefits Full-Time
  • Benefits Part-Time

Overview

This role is 4 days onsite (Monday - Thursday) at one of the below locations:

  • Austin, TX 78729
  • Boca Raton, FL 33496

The Benefits Analyst supports the day-to-day administration of health and retirement programs within a shared services model. This role ensures accurate processing, data integrity, coworker issue resolution and operational compliance across benefit programs. The Analyst partners with vendors, Payroll and internal stakeholders to maintain reliable program execution and minimize service disruption. Success in this role is defined by operational accuracy, responsiveness and adherence to established controls and procedures.

Primary Responsibilities:

  • Administer health and retirement programs by supporting eligibility processing, payroll deductions, vendor data transmission, and coworker inquiries. Research and resolve benefit-related issues by coordinating with vendors, Payroll, and internal systems teams to ensure accurate and timely resolution. Ensure coworkers receive accurate benefit coverage and minimize operational disruptions.
  • Perform routine audits of eligibility files, payroll deductions, and vendor databases to ensure alignment with internal HCM systems. Monitor file transmissions and resolve interface discrepancies to maintain accurate benefit enrollment and funding. Identify and escalate data trends or inconsistencies to Senior team members to mitigate risk.
  • Support absence management processes by coordinating with Coworker Relations and third-party administrators to ensure leave transactions are processed accurately. Assist with reporting, tracking and compliance documentation to maintain adherence to federal and state requirements.
  • Assist with preparation of required compliance documentation and support government filings, audits, and reporting as directed. Generate standard and ad hoc reports from HCM and vendor systems to support operational and compliance review processes.
  • Support annual enrollment activities by assisting with system testing, data validation, coworker communications, and post-enrollment audits. Participate in project meetings and testing cycles for new vendor implementations or mandated plan updates.
  • Recommend improvements to existing procedures and support updates to standard operating documentation to enhance accuracy and efficiency. Contribute to process refinement initiatives that improve coworker experience and operational effectiveness.

Education and Experience:

  • Level of Formal Education: Bachelor's degree or equivalent experience
  • Area of Study: Human Resources or Business Administration
  • Minimum Years of Experience: 3
  • Type of Experience:
    • Minimum of 2 years hands-on benefits administration experience in a large, high-growth organization supporting all activities surrounding health, wellness and retirement plans
    • Must have a working knowledge of government regulations that apply to benefit programs (Section 125, ERISA, COBRA, HIPAA, PPACA, DOL, IRS, etc.) and general knowledge of Federal and State mandated leaves (FMLA, CFRA, PDL, ADA, etc.).
    • Experience with multi-state operations and EINS, along with self-funded programs/plans a plus.
    • Experience working with cross-functional teams
  • Technical Competencies & Information Systems:
    • Knowledge of HRIS and payroll processes, along with proficiency in Microsoft Office required. Oracle experience desirable.
    • Ability to use HCM system to create benefits reports and metrics
    • Advanced Excel skills, including functions, formulas and pivot tables to analyze data and create reporting.
  • Skills & Abilities:
    • Strong written and verbal communication skills with the ability to interact effectively with coworkers and internal stakeholders.
    • Detail-oriented with strong analytical and problem-solving skills to identify and resolve data and process issues.
    • Ability to manage multiple tasks and deadlines in a fast-paced environment with a high degree of accuracy.
    • Demonstrated ability to follow established processes while identifying opportunities for improvement.
    • Strong organizational skills and ability to prioritize competing demands.
    • Ability to handle sensitive and confidential information with professionalism and discretion.
    • Collaborative team player with a customer-focused mindset and commitment to a positive coworker experience.
  • Personal Attributes & Other/Preferred:
    • Demonstrates a strong attention to detail with a commitment to accuracy and data integrity.
    • Customer-focused mindset with a commitment to delivering a positive coworker experience.
    • Proactive and dependable, with the ability to take initiative and follow through on tasks with minimal supervision.
    • Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment.
    • Collaborative team player who works effectively across functions and supports shared team goals.
    • Continuous improvement mindset with a willingness to identify inefficiencies and suggest process enhancements.
    • Adaptable and resilient in a dynamic environment with evolving priorities and systems.
    • Maintains a high level of professionalism, discretion, and integrity when handling sensitive information.

About The ODP Group:  The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. 

Commitment to Safety:  We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer:  The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The salary range for this role is $58,500/yr to $90,000/yr, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity:  The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. 

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.

Application Deadline:  The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. 

How to Apply:  Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button. 

At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:
  • Medical Insurance/Prescription Drugs
  • Dental Insurance
  • Vision Insurance
  • Flu shots
Emotional:
  • Mental Health Benefits
  • Support Programs
  • Employee Assistance Program (EAP)
Work-Life:
  • Location Events & Activities
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
  • Paid Parental Bonding
  • Adoption Reimbursement
  • Fertility Treatment Discounts
Financial:
  • 401(k) and Roth Savings Plans
  • Savings Plan Employer Match
  • Commuter Benefits
  • FSA/HSA Pre-Tax Benefits
  • HSA Employer Match
  • Discount Center
  • Employee & Dependent Life and Accidental Death & Dismemberment
  • Short & Long-Term Disability
  • Medicare Concierge Services
  • Enjoy more control over your pay schedule with DailyPay
Community:
  • Charitable Giving
  • Volunteering & Mentorship

For more details on the Benefits we offer, please see our US Benefits Guide.

At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:
  • Employee Assistance Programs
Community:
  • Volunteering & Mentorship
Physical:
  • Flu Shots
Work-Life:
  • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
  • 401 (k) and Roth Savings Plans
  • Savings Plan Employer Match
  • Discount Center
  • Medicare Concierge Services
  • Enjoy more control over your pay schedule with DailyPay
  • Overview

    Overview

    This role is 4 days onsite (Monday - Thursday) at one of the below locations:

    • Austin, TX 78729
    • Boca Raton, FL 33496

    The Benefits Analyst supports the day-to-day administration of health and retirement programs within a shared services model. This role ensures accurate processing, data integrity, coworker issue resolution and operational compliance across benefit programs. The Analyst partners with vendors, Payroll and internal stakeholders to maintain reliable program execution and minimize service disruption. Success in this role is defined by operational accuracy, responsiveness and adherence to established controls and procedures.

    Primary Responsibilities:

    • Administer health and retirement programs by supporting eligibility processing, payroll deductions, vendor data transmission, and coworker inquiries. Research and resolve benefit-related issues by coordinating with vendors, Payroll, and internal systems teams to ensure accurate and timely resolution. Ensure coworkers receive accurate benefit coverage and minimize operational disruptions.
    • Perform routine audits of eligibility files, payroll deductions, and vendor databases to ensure alignment with internal HCM systems. Monitor file transmissions and resolve interface discrepancies to maintain accurate benefit enrollment and funding. Identify and escalate data trends or inconsistencies to Senior team members to mitigate risk.
    • Support absence management processes by coordinating with Coworker Relations and third-party administrators to ensure leave transactions are processed accurately. Assist with reporting, tracking and compliance documentation to maintain adherence to federal and state requirements.
    • Assist with preparation of required compliance documentation and support government filings, audits, and reporting as directed. Generate standard and ad hoc reports from HCM and vendor systems to support operational and compliance review processes.
    • Support annual enrollment activities by assisting with system testing, data validation, coworker communications, and post-enrollment audits. Participate in project meetings and testing cycles for new vendor implementations or mandated plan updates.
    • Recommend improvements to existing procedures and support updates to standard operating documentation to enhance accuracy and efficiency. Contribute to process refinement initiatives that improve coworker experience and operational effectiveness.

    Education and Experience:

    • Level of Formal Education: Bachelor's degree or equivalent experience
    • Area of Study: Human Resources or Business Administration
    • Minimum Years of Experience: 3
    • Type of Experience:
      • Minimum of 2 years hands-on benefits administration experience in a large, high-growth organization supporting all activities surrounding health, wellness and retirement plans
      • Must have a working knowledge of government regulations that apply to benefit programs (Section 125, ERISA, COBRA, HIPAA, PPACA, DOL, IRS, etc.) and general knowledge of Federal and State mandated leaves (FMLA, CFRA, PDL, ADA, etc.).
      • Experience with multi-state operations and EINS, along with self-funded programs/plans a plus.
      • Experience working with cross-functional teams
    • Technical Competencies & Information Systems:
      • Knowledge of HRIS and payroll processes, along with proficiency in Microsoft Office required. Oracle experience desirable.
      • Ability to use HCM system to create benefits reports and metrics
      • Advanced Excel skills, including functions, formulas and pivot tables to analyze data and create reporting.
    • Skills & Abilities:
      • Strong written and verbal communication skills with the ability to interact effectively with coworkers and internal stakeholders.
      • Detail-oriented with strong analytical and problem-solving skills to identify and resolve data and process issues.
      • Ability to manage multiple tasks and deadlines in a fast-paced environment with a high degree of accuracy.
      • Demonstrated ability to follow established processes while identifying opportunities for improvement.
      • Strong organizational skills and ability to prioritize competing demands.
      • Ability to handle sensitive and confidential information with professionalism and discretion.
      • Collaborative team player with a customer-focused mindset and commitment to a positive coworker experience.
    • Personal Attributes & Other/Preferred:
      • Demonstrates a strong attention to detail with a commitment to accuracy and data integrity.
      • Customer-focused mindset with a commitment to delivering a positive coworker experience.
      • Proactive and dependable, with the ability to take initiative and follow through on tasks with minimal supervision.
      • Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment.
      • Collaborative team player who works effectively across functions and supports shared team goals.
      • Continuous improvement mindset with a willingness to identify inefficiencies and suggest process enhancements.
      • Adaptable and resilient in a dynamic environment with evolving priorities and systems.
      • Maintains a high level of professionalism, discretion, and integrity when handling sensitive information.

    About The ODP Group:  The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. 

    Commitment to Safety:  We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

    Disclaimer:  The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.

    Pay, Benefits & Work Schedule: The salary range for this role is $58,500/yr to $90,000/yr, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

    Equal Employment Opportunity:  The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. 

    We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.

    Application Deadline:  The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. 

    How to Apply:  Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button. 

  • Benefits Full-Time

    At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:
    • Medical Insurance/Prescription Drugs
    • Dental Insurance
    • Vision Insurance
    • Flu shots
    Emotional:
    • Mental Health Benefits
    • Support Programs
    • Employee Assistance Program (EAP)
    Work-Life:
    • Location Events & Activities
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
    • Paid Parental Bonding
    • Adoption Reimbursement
    • Fertility Treatment Discounts
    Financial:
    • 401(k) and Roth Savings Plans
    • Savings Plan Employer Match
    • Commuter Benefits
    • FSA/HSA Pre-Tax Benefits
    • HSA Employer Match
    • Discount Center
    • Employee & Dependent Life and Accidental Death & Dismemberment
    • Short & Long-Term Disability
    • Medicare Concierge Services
    • Enjoy more control over your pay schedule with DailyPay
    Community:
    • Charitable Giving
    • Volunteering & Mentorship

    For more details on the Benefits we offer, please see our US Benefits Guide.

  • Benefits Part-Time

    At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:
    • Employee Assistance Programs
    Community:
    • Volunteering & Mentorship
    Physical:
    • Flu Shots
    Work-Life:
    • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
    Financial:
    • 401 (k) and Roth Savings Plans
    • Savings Plan Employer Match
    • Discount Center
    • Medicare Concierge Services
    • Enjoy more control over your pay schedule with DailyPay
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