Athletic Trainer/Medical Assistant Orthopedics

Job Description

Job Description

POSITION SUMMARY

The Clinical Navigator I-Physician-Specific (CN) is responsible for assisting the physician in patient treatment issues, providing direct patient care, and maintaining proper standards of quality and integrity. The CN will serve as an extension of the physician (varying in specialties such as pain management, vascular, etc.) performing clinical duties while acquiring supplementary knowledge of the medical field and helping to make the workplace an efficient and effective environment for all. The CN will guide a patient through their healing journey at Sano.

PRIMARY RESPONSIBILITY

• Optimize and nurture the patient experience
• Navigate patients through their visit
• Provide Pre-Operative education and and Post care for patients
• Perform appropriate patientcare duties when patient is in the clinic, including but not limited to:

• Room patients
• Schedule follow ups
• Prepare and record charts appropriately within the EMR
• Employ skill in patient care and communication
• Remove staples and stitches
• Assist with preparing and administering injections
• Prepare for and assist physician with minor procedures
• Communicate with external healthcare providers (Physician, PA, NP, ATs, PTs, OTs, RNs) on patient status
• Prepare and assist patient with needed paperwork (e.g. work status form)
• Home exercise program development and instruction
• Patient education
• Call in patient prescriptions as directed
• Utilize company Inventory Management System
• Assist physician with EMR functions required for proper documentation and capturing appropriate data
• Coordinate MRI and surgery referrals as needed
• Schedule surgeries as needed
• Print images as needed

• Monitor patient and staff communication daily (Klara/TEAMS)
• Complete Family and Medical Leave Act (FMLA) and Short-Term Disability (STD) paperwork
• Report MRI and lab results to patients as directed by physician
• Obtain prior approval from insurance companies on prescriptions, injections, or procedures as needed
• Serve as preceptor and educational mentor for students and residents
• Facilitate the front office as needed
• Help manage physicians day-to-day schedule
• Help answer patient communication when not in clinic
• Attend mandatory full staff and clinical meetings and acknowledges receipt of and reviews minutes if absent
• Adhere to all company policies and procedures
• Engage primary care offices, athletic trainers, physical therapists, and other referral sources in an effort to increase awareness in the community
• Enhance the experience of referring providers
• Perform other related duties as required or assigned

SKILLS

• Understanding of Internal Classification of Diseases (ICD) and Common Procedural Terminology (CPT)coding
• Proficient knowledge of medical terminology and anatomy
• Strong customer service skills
• EMR experience (eClinicalWorks preferred)
• Highly detailed and accurate, with excellent organizational skills
• Excellent communication and interpersonal skills; expresses thoughts and ideas clearly, both verbally and in writing; establishes trust and confidence quickly
• Excellent skills in Microsoft Office (primarily Word, Excel, Power Point and TEAMS).
• Must be computer literate with the ability to learn new software applications

COMPETENCIES

• Ability to function effectively under tight time constraints, consistently meet strict deadlines, prioritize, and handle multiple tasks in a demanding work environment
• Ability to communicate appropriately and build relationships with patients and coworkers
• Willingness to adhere to all principles of confidentiality
• Ability to represent the company in a professional manner to both internally and externally
• Goal-oriented and self-motivated. Is proactive, committed, has high standards, and does what it takes to get the job done
• Ability to work independently and effectively in a team environment
• Ability to show initiative, good judgment, and resourcefulness

EDUCATION AND QUALIFICATIONS

• Bachelor’s or Master'sDegree (preferred)
• Licensed Practical Nurse or Medical Assistantwith5+ years of experience will be considered
• Clinical Experience in Provider Specialty-Total Joints (preferred)
• State Licensed (or eligible for License in MO and KS),if applicable
• Certified Athletic Trainer through the Board of Certification, Inc. (ATC) or applicable accrediting body(preferred)
• Basic Life Support (BLS) Certification (preferred and must acquire upon hire)

EQUAL OPPORTUNITY STATEMENT

Sano is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. Sano is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.