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Senior Director, Strategic Customer Success | NRR Leader

Sinch

Sinch seeks a Senior Director of Customer Success for Strategic Accounts to own success, retention, and growth of our largest customer relationships. You will lead a team of CS leaders and Strategic CSMs, report to the SVP, and collaborate with Sales, Product, and Marketing to deliver an exceptional experience from onboarding through expansion. You will build multi-year account plans, drive metrics, and shape renewal strategies for complex, multi-product, multi-region customers, ensuring #J-18808-Ljbffr Sinch

Vacancy posted 2 days ago
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