Housekeeping Supervisor

Housekeeping Supervisor Full Time Manual Labor Quincy, IL, US Salary Range: $16.00 To $18.00 Hourly Accountability The Housekeeping Supervisor plays a pivotal role in maintaining high standards of cleanliness throughout the hotel. This role involves greeting guests and staff warmly, providing assistance, coordinating with management, inspecting rooms and public areas, assigning keys, updating room availability, addressing guest requests, and ensuring key control policies are enforced. Reporting Reports to: Executive Housekeeper & Assistant General Manager/General Manager FLSA Designation: Non-Exempt Key Responsibilities Guest and Staff Interaction: Greet guests and staff in a friendly, welcoming manner. Provide assistance and coordinate with staff and management as needed. Quality Inspection: Inspect vacant, clean and ready rooms, public areas, restrooms, laundry room, administrative areas, and housekeeping carts to ensure cleanliness standards are met. Key Control: Assign keys and enforce the hotel’s key control policy. Room Assignments: Complete “Room Assignment” sheets, distribute to Housekeepers as required, update the system reflecting available rooms throughout the day, and notify the front desk of any changes. Front Desk Coordination: Review Front Desk “Comment Log” and address guest requests within guidelines. Lost and Found: Assist management in recording and properly storing lost and found items. Housekeeping Assistance: Assist Housekeepers and Publics to maximize efficiency, inspect task completion, and perform cleaning duties as needed. Laundry Monitoring: Monitor the laundry room to ensure proper completion of tasks to meet business demands. Breakfast Area Duties: Assist with duties and tasks in the breakfast area if assigned or requested. Property Inspection: Walk the property to ensure cleanliness standards are maintained. Staff Management: Monitor the working pace of Housekeepers, determine staffing needs, and contact Housekeepers accordingly. Assist with scheduling department interviews and interviewing prospective employees. Chemical Handling: Label chemical bottles, provide training on proper usage of cleaning products, and ensure MSDS sheets are up to date. Guest Requests: Assist guests or hotel staff with requests for clean linen or other room supplies. Shuttle Service: Assist with shuttle service if assigned, ensuring compliance with policy requirements for driving a company vehicle. Disciplinary Action: Assist with formal counseling or disciplinary action of department staff as needed or as requested. Key Skills Attention to detail and commitment to safety and cleanliness. Ability to work independently and efficiently. Strong organizational skills to manage tasks and prioritize work. Good physical stamina and ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast‑paced and dynamic environment. Education & Experience High School degree or GED. Hospitality experience desired. Knowledgeable of the use of all equipment used to carry out the tasks of the hotel and able to train others. Physical Demands Lift, carry, push, and pull up to 50+ lbs. Standing for extended periods and performing repetitive motions. Travel N/A Position On‑site work at the hotel property. #J-18808-Ljbffr