Online Course Manager, Stack Leader, Mathematics and Statistics

Job Profile:Academic Program Manager 1Job Family:Academic Program ManagementTime Type:Full timeMax Pay – Depends on experience:$58,700.00 USD AnnualApply before 11:59 PM Arizona time the day before the posted End Date.Minimum Qualifications:Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job Description:This role drives an essential part of the Learning Enterprise mission to create stackable pathways to career mobility and degree attainment. You will support the delivery of a group of discipline-specific courses in Mathematics and Statistics, providing thousands of learners with foundational learning in this critical discipline area that enables pathways to higher education and economic mobility. You will contribute to strategic program oversight and leverage learner performance and engagement data to inform course design improvements, proactively address learner concerns, and ensure an optimal online learning experience.You will report to Universal Pathways leadership and the Sr. Program Manager for STEM. You will support the Faculty of Record in facilitating course objectives and content. As a key member of the Universal Learner Course (ULC) academic infrastructure, you will support high-quality instruction at scale, introducing thousands of learners to the discipline.You will also manage affiliated personnel—student worker graders and instructional aides—who support your group of mathematics and statistics courses, ensuring a consistent, high-quality learner experience. You will collaborate with the instructional design and student success teams to deliver the courses effectively.This role is based at ASU’s Tempe campus. A fingerprint background check is a mandatory step in the hiring process. ASU will not sponsor this position; the applicant must be eligible to work in the U.S. without sponsorship.Position Salary Range:$58,700 per yearEssential Duties:In your first year, you will:Run operations for MAT 117 (College Algebra), MAT 170 (Precalculus) & STP 226 (Elements of Statistics) (all delivery models- Session-Based, On-Demand and possible additional courses delivered in Canvas/Google Classroom), to maximize learner success and potential for scalability, specifically :Provide engaged presence in course discussion boards, answering learner questions, providing feedback and stimulating discussion, learning and community building among learners.Supervise and mentor a team of graders, providing guidance, feedback, and professional development.Ensure consistent, efficient, and high-quality learner feedback across multiple courses.Lead regular meetings with grading pool staff to review progress, align strategies, and support team growth.Resolve learner issues, in consultation with Program Manager Sr., and/or the Faculty of Record, as needed.Meet regularly with Faculty of Record to provide feedback and course status updates during course sessions.Monitor course performance, learner engagement, and utilize data to identify in-course interventions and/or community building opportunities.Host weekly synchronous discussion sessions via Zoom to enhance engagement and comprehension.Participate in course evaluation and iteration to improve learner experiencesHelp define course-specific metrics for success and work with learner success designers to ensure appropriate data is collected and analyzed.Use data insights to inform course evaluation and future revisions.Collaborate with learner success designers to define success metrics and identify opportunities for in-course intervention and program-level improvements.Collaborate with Faculty of Record, Instructional Designer, and Program Manager Sr. on future course revisions, as needed.Other duties as assigned.Desired Qualifications:Master’s degree or higher in Mathematics, Statistics, or a related discipline.At least three years of higher education experience, with demonstrated excellence in online course management and instructional leadership.Proven supervisory experience, including training and mentoring professional staff.Demonstrated success using data analytics to guide instructional improvement and learner engagement strategies.Experience collaborating with faculty, SMEs, and instructional designers on large-scale course revisions.Proficiency with Canvas (or similar LMS).Strong commitment to ASU’s Charter and mission of expanding educational access.Experience with ticketing management systems such as Salesforce, Jira, or HubSpot.Working Environment:Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.May be required to perform tasks in the field within and/or across University campuses.Ability to clearly communicate to perform essential functions.Department Statement:About Learning Enterprise:ASU’s Learning Enterprise expands universal access to opportunity for learners – at every stage in life. Serving over 1.2 million learners in over 150 countries worldwide, we're reimagining the role of universities in society as catalysts of economic and social mobility, guided by the belief that all learners can harness education as a ladder of opportunity. Our programs meet learners wherever they are, removing the barriers while prioritizing belonging and support. Through ASU’s Learning Enterprise, it’s easy to get started on your learning journey – and there’s no limit to where you can go. Learn more at Learning Enterprise, we share a common set of values that guide our work and collaboration:Scrappy . We are undaunted by challenges. We remain undeterred by anything that stands in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn’t exist, we create it. If something doesn’t work, we try something else.Driven . We always push to be better for ourselves, for each other, and for our students. We are not defeated or guided by the status quo. We see what could be and relentlessly pursue it.Intentional Architects . We know our attitude towards what we are doing will determine our success. We see the big picture and take deep pride in building every block that makes up our long-term vision. We are motivated by the potential of a transformed future while remaining firmly focused on tending to the tasks in front of us today.Leading from the heart. We deeply care about people and their well-being. Everyone is unconditionally supported . We believe in human potential and invest in continuous growth.Candid collaborators. We share ideas and feedback at all levels . We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it.Driving Requirement:Driving is not required for this position.Location:Campus: TempeFunding:No Federal FundingInstructions to Apply:Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.Please use the link below to log in using single sign-on. be considered, your application must include all of the following attachments:Cover letterResume or CVMultiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.ASU Statement:Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.ASU is a tobacco-free university. For details visit qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.Notice of Availability of the ASU Annual Security and Fire Safety Report:In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at . You may request a hard copy of the report by contacting the ASU Police Department at View phone number on click.appcast.io.Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit .Employment Verification Statement:ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.Background Check Statement:ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check. #J-18808-Ljbffr Arizona-State-University