Receptionist- Hospice

Who We Are

Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.

For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives.

Overview

Under the supervision of the Manager of Hospice - Eastern Counties, the Receptionist answers all incoming telephone calls, greets visitors and clients, directing them to the appropriate person. The Receptionist promotes a positive image of the organization in all interactions with clients and the general public while providing administrative support to the Manager and staff.

Responsibilities

• Greets clients and visitors, and directs them to the appropriate staff or area
• Receives and directs incoming phone calls
• Screens all visitors as per Carefor defined protocols
• Receives and processes cash donations
• Receives deliveries from vendors
• Assists administrative staff with overflow work, such as data entry, photocopying, and correspondence
• Maintains reception area, keeping it sanitized and free of clutter.

Qualifications

• Highschool diploma or acceptable combination of education and experience
• Minimum one year experience in an office environment
• Experience in Health Care or Community Support setting is an asset
• Experience in Microsoft office (Word, Excel, Outlook)
• Experience in handling confidential information
• Bilingualism (English/French), an asset
• Ability to interact effectively both verbally and in writing with internal and external clients.
• Ability to function as an effective team member and work cooperatively and respectfully with others
• Able to adapt to change as the position requires, receptive to new methods and ideas

What We Offer

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Paid Orientation
• Paid professional development and training
• Employee Assistance Program

EDI Statement

Carefor values equity, diversity and inclusion in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We are committed to providing inclusive, barrier-free recruitment and selection processes and a work environment that supports our diverse workforce. If you require accommodations at any stage of the recruitment process, please let your recruiter know when contacted. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.