Desktop Technician
Mondo
Desktop Technician
Seeking an experienced Desktop Technician to support a leading financial services organization in a high-volume, onsite end-user support environment. This is a hands-on desktop support and break/fix role responsible for troubleshooting hardware, software, account, and access issues while providing timely support to employees.
The ideal candidate brings strong Windows desktop support experience, excellent troubleshooting skills, and the ability to work directly with end users in a fast-paced environment. This person should be comfortable managing a high volume of walk-up requests while delivering professional, customer-focused technical support.
Day-to-Day Responsibilities:
- Provide hands-on desktop support and break/fix assistance in a high-volume walk-up environment
- Install, configure, and support Windows desktops and laptops
- Troubleshoot hardware, software, desktop, and mobile device issues
- Set up and configure equipment for new users
- Support user email, account, VPN, and access-related issues
- Assist with desktop hardware and software lifecycle management
- Support software packaging, quality assurance, and deployment preparation
- Troubleshoot technical issues for both local and remote employees
- Document and resolve end-user support requests efficiently
- Provide occasional off-hours support as needed
Minimum Requirements:
- Associate's degree in Computer Science, Computer Engineering, Information Technology, or a related technical field
- 5 years of desktop, deskside, or end-user support experience
- Strong knowledge of Windows operating systems
- Hands-on experience installing and configuring desktops and laptops
- Strong hardware and software troubleshooting experience
- Experience supporting and troubleshooting mobile devices
- Experience with user account, email, VPN, and access-related support
- Ability to provide hands-on technical support in a high-volume environment
- Strong customer service and communication skills
- Ability to independently prioritize and resolve multiple technical issues
- Ability to work onsite in Owings Mills, MD five days per week
- Must have access to a personal laptop for the engagement
Preferred Qualifications:
- Experience supporting users within a large enterprise environment
- Experience with high-volume walk-up or in-person technical support
- Experience with desktop imaging, deployment, and hardware refresh initiatives
- Familiarity with Active Directory, LDAP, VPN, and enterprise account management
- Experience supporting employees within financial services or another regulated industry
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Desktop Technician in Owings Mills, MD vacancy
$20 - $26 per hour
...The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops. Job Responsibilities: Assist in the software and hardware life cycle management processes including research, packaging, quality...SuggestedContract workTemporary workLocal areaRemote workTEKsystems
Owings Mills, MD4 days ago- ...Our client, a dynamic organization in the technology sector, is seeking a dedicated Desktop Support Technician to join their team. As a Desktop Support Technician, you will be part of the IT Support Department supporting a diverse team of professionals. The ideal candidate...SuggestedWeekly payTemporary workRemote workFlexible hours
Experis/Manpower Group
Owings Mills, MD2 days ago $30 - $36 per hour
...Desktop Technician Location: Owings Mills, MD Onsite Flexibility: Onsite Contract Details Position Type: Contract Contract Duration: 6 months Pay Rate: $30.00-$36.00 / Hour (USD) Work Authorization: Applicants must be authorized to work...SuggestedContract workWork at officeLocal areaRemote workWork visaGlobal Technical Talent
Owings Mills, MD5 days ago$30 - $36 per hour
Desktop Technician Location: Owings Mills, MD Onsite Flexibility: Onsite Contract Details Position Type: Contract Contract Duration: 6 months Pay Rate: $30.00-$36.00 / Hour (USD) Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We...SuggestedContract workWork at officeLocal areaRemote workWork visa- Job Description : Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment. • Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager...SuggestedFull timeWork at office
Pomeroy
Cockeysville, MD1 day ago $159k - $272k
...difference in ways that matter to you. Role SummaryThe Principal Desktop Engineer is a hands-on engineering leader responsible for both... ...distributed team of approximately 20-25 desktop engineers and technicians, overseeing Windows and macOS platforms, virtual desktop...Full timeContract workLocal areaRemote workWork from home3 days per weekT. Rowe Price
Owings Mills, MD1 day ago- Hybrid | Owings Mills, MD Our client in Owings Mills, MD is seeking a System Administrator to support a large-scale enterprise infrastructure environment. This position will focus on Linux administration, VMware support, infrastructure operations, and coordinating...
Allied Resources Technical Consultants
Owings Mills, MD5 hours ago - Hiring: Systems Administrator (Unix/Linux) Location : Owings Mills, MD (Hybrid: 3 days onsite) Duration: 4+ month contract (potential extension) Type: W2 Contract Opportunity We're looking for an experienced Systems Administrator with 6-9 years of infrastructure...Contract work
Pontoon Solutions
Owings Mills, MD1 day ago $96.5k - $164k
...management platforms. Engineer, deploy, and maintain endpoint technologies across the enterprise fleet. Support Windows, macOS, virtual desktop, and cloud-based endpoint platforms. Implement endpoint configuration baselines, policies, and standards. Support operating system...Full timeLocal areaRemote workWork from home3 days per weekT. Rowe Price
Owings Mills, MD3 days ago- ...Alderson Loop is seeking two Desktop Technicians to support an innovation hub at a Fortune 500 investment firm in Owings Mills, Maryland. This is an onsite, customer-facing role. Technicians spend much of the day helping users in person, resolving software issues and providing...Full timeWork at office
Alderson Loop
Owings Mills, MD1 day ago - System AdministratorA System Administrator, often abbreviated as sysadmin, is responsible for the maintenance, configuration, and reliable operation of computer systems and servers. Their primary duties include installing and configuring hardware and software components...
Mindlance
Owings Mills, MD2 days ago - Job Description Job Description : \n \n Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment. \n \n • Answers customer questions and resolves issues. Refers other issues/questions to appropriate...Work at office
Pomeroy
Cockeysville, MD15 days ago $65 - $75 per hour
Akkodis is looking for a Senior System Administrator/Engineer to support enterprise infrastructure operations and lead NFS storage migration activities as part of an infrastructure stabilization initiative. Pay rate: $65-75/hr (The pay rate may be negotiable based...Contract workTemporary workLocal areaLinkedIn
Owings Mills, MD4 days ago- Job Title Responsibilities: Supports ePMO Human Resources Planning, Control, And Reporting by identifying, planning, developing, testing, implementing, maintaining, and securing Project Portfolio Management system (PPM) solutions. Facilitate and coordinate building,...Work experience placement
Samprasoft
Owings Mills, MD1 day ago - Production Support AnalystImmediate need for a talented Production Support Analyst. This is a 06 Months Contract opportunity with long-term potential and is located in Owing Mills, MD (Onsite).Job ID:26-28267 Pay Range: $60 - $65/hour. Employee benefits include, but are...Contract workLocal areaImmediate start
Pyramid Consulting
Owings Mills, MD11 hours ago - Production Support AnalystThe Production Support Analyst works in Enterprise Support Services and shares in the responsibility for the day-to-day support of internal and external applications including vendor integrated solutions and data feeds. This position is responsible...
Samprasoft
Owings Mills, MD2 days ago - We are a franchise group of nine Fining Dining Steak Houses. We have locations in North Carolina, Maryland and New Jersey. We are looking for team members that will deliver plus one service to our guests! Toast POS systems experience required. The IT/POS Deployment ...Full timeWork experience placementImmediate start
Ruth's Chris Steak House
Pikesville, MDmore than 2 months ago - ...upgrade, monitor, sustain, and support existing data centers, network, hardware, software, processes, applications, systems, databases, desktops, peripherals, and other related infrastructure. You will deliver services across all technology domains and all consumers,...
Samprasoft
Owings Mills, MD2 days ago - Salesforce AdminThis person will need to sit onsite at either Colorado Springs or Owings Mills, under the hybrid model. This candidate will also need their own device to connect via Citrix.Project: Our team is the Agile team that supports the B2B instance of Salesforce...
Samprasoft
Owings Mills, MD2 days ago - System AdministratorLocation - Owings Mills, Maryland (Hybrid - 2 days in a week onsite and 3 days remote)6-7+ years of experienceTeam supports and administers UIM platform and other windows/Linux platforms.Management and administration and monitoring of CA UIM platformConfiguring...Remote work2 days per week
- RHEL (Red Hat Enterprise Unix: Linux) Clustering And AutomationLocation: BHQ, Owings Mills, MDSchedule: Expect hybrid schedule(T, W, TH onsite), but must be localRequired Exp:At least 6-8 yrs System Admin exp (Oracle, Unix, Linux, clustering, etc) Solaris helpful, but not...For contractors
- Systems AdministratorThe main function of a Systems Administrator is to be responsible for system administration of core systems as well as monitoring and repair of high performance computing systems. Ensures consistent and reliable operation including enterprise servers...
- Job Description In this role, you will act as the main interface between technology and a specific business/functional area to help identify business solutions, define business requirements, build application and process specifications, coordinate with engineers, and...
Trinity Technology Solutions
Owings Mills, MD2 days ago - ...Engineer, Automation Contractor with excellent Linux skills to help support our growing development community on a Linux Developer Desktop offering. Primary skills: Fluent in Linux / Active Directory and Kerberos / Developer tooling / Citrix / Ansible / NFS and...For contractors
Samprasoft
Owings Mills, MD6 days ago - ABOUT THIS JOB ***THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As a Network Communication Systems Specialist, you'll be responsible for installing, repairing, and maintaining cabling and wiring, telecommunication systems, and network management...Full timePart timeImmediate startRelocation package
U.S. Army Reserves
Owings Mills, MD13 days ago - Title: RHEL Clustering and Automation Engineer Location: Owings Mills, MD (Hybrid) Duration: 5 Months Contract Please ensure you read the below overview and requirements for this employment opportunity completely. Job Description: Terms Of Employment ...Contract workWork at office
nTech Workforce
Owings Mills, MD2 days ago - Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs...Local areaRelocationNight shift
Apple
Towson, MD4 days ago - ...multiple locations l Troubleshoot and resolve hardware, software, and network-related issues l Install, configure, and maintain desktops, laptops, printers, and peripherals l Support classroom and administrative technology equipment l Perform device imaging,...
InstantServe LLC
Towson, MD4 days ago - Role Description: Network Architecture Design experience Experience formulating clear Documentation and Network Design Visios AWS Cloud Connectivity experience (Direct Connect, Transit Gateway, Direct Connect Gateway) with Customer Network and Data Centers...
Syntricate Technologies
Hunt Valley, MD4 days ago $74.33k - $82.5k
Syms Strategic Group (SSG) is seeking a talented Senior Configuration Engineer Location: Remote Department: Veterans Affairs (VA) Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Salary Range: $74,325 - $82,500 ...Full timeRemote workSyms Strategic Group, LLC (SSG)
Towson, MD5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Technician. Be the first to apply!
