Desktop Support Technician

Our client, a dynamic organization in the technology sector, is seeking a dedicated Desktop Support Technician to join their team. As a Desktop Support Technician, you will be part of the IT Support Department supporting a diverse team of professionals. The ideal candidate will have strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.

Job Title: Desktop Support Technician

Location: Owings Mills, MD (Hybrid, 4 days a week onsite)

Pay Range: $30 - $35/hr W2

What's the Job?

• Provide front-line technical support for a high volume of walk-up and remote end-user requests.
• Install, configure, deploy, and maintain Windows desktop and laptop systems.
• Support hardware and software lifecycle management activities, including research, packaging, testing, quality assurance, and deployment preparation.
• Provision and onboard new hires, including desktop and laptop setup, email account configuration, LDAP account creation, and VPN access setup.
• Troubleshoot and resolve hardware, software, operating system, and application-related issues, ensuring minimal downtime for users.

What's Needed?

• Associate degree in Computer Science, Computer Engineering, Information Technology, or a related technical discipline.
• 5+ years of hands-on desktop support experience in a corporate environment.
• Strong knowledge and experience supporting Microsoft Windows operating systems.
• Proven experience with desktop and laptop installation, imaging, configuration, and deployment.
• Familiarity with Active Directory/LDAP user administration and supporting VPN connectivity for remote users.

What's in it for me?

• Opportunity to work in a fast-paced, innovative environment.
• Chance to develop and enhance your technical skills with diverse support responsibilities.
• Collaborate with a talented and supportive team committed to excellence.
• Gain valuable experience supporting a variety of hardware and software systems.
• Be part of an organization that values diversity, inclusion, and professional growth.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.