Premium Hotel Guest Service Specialist

EVEN Hotel Portland - Beaverton

Job Description
Job Description
Description: Front Desk Guest Service Agent
Full-Time or Part-Time | 3:00 PM – 11:00 PM, available to work other shifts as needed

?? Must Have Premium Hotel Front Desk Experience
Flexible Schedule
Position Overview
As a Guest Service Agent , you’ll be the first point of contact for our guests—creating a welcoming experience from check-in to check-out. Your role includes greeting and registering guests, managing reservations, handling inquiries, and ensuring every guest enjoys exceptional service throughout their stay. You’ll also assist with concierge duties and maintain smooth front desk operations while maximizing occupancy and revenue.
What We’re Looking For
Previous hotel front desk experience required
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Professional demeanor and positive attitude
Flexible availability, including nights, weekends, and holidays
Familiarity with Microsoft Office; Opera/Opera Cloud experience a plus
Key Responsibilities
Welcome guests with warmth and professionalism
Handle check-ins, check-outs, and reservations accurately
Answer guest inquiries about hotel services and local attractions
Maintain a clean, organized front desk area
Assist with guest requests and resolve issues promptly
Ensure compliance with hotel policies and safety standards
Physical & Other Requirements
Ability to stand for extended periods
Comfortable working in high-pressure situations
Strong attention to detail and numerical skills
Join our team and help create memorable guest experiences!
Requirements:

Vacancy posted a month ago

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