Client Service Representative

Client Service Representative

Location: 640 Sicklerville Rd, Sicklerville, NJ 08081

Are you looking to join a team that values your ability to make personal connections? VCA Winslow Animal Hospital is seeking an Experienced Client Service Representative to join our team part time! Our 5 doctor, AAHA-Accredited, full service hospital has been serving the community for almost 30 years. Our team has a shared devotion to provide progressive medicine with compassion as a driving force and we are eager to welcome a like-minded individual! We are mindful of our environmental impact on the world and committed to integrating green initiatives to support this passion.

We enhance the human-animal bond through exceptional and compassionate veterinary care, as well as nurturing our client relationship.

Among the reasons to consider joining VCA Winslow

We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!

• Awesome clients and pets!
• Leadership opportunities
• Opportunity to teach and mentor
• Access to the people and financial resources of a large veterinary community
• WOOF University, offering abundant of training in a variety of topics
• Generous employee pet care discounts
• Opportunities to give back through strong Shelter partnerships and VCA Charities

Why We Need You As the face of VCA Winslow, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The Client Service Representative is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.
• Evening and weekend availability is a must.

The salary range for this position is $16- $18 / hour

**Evenings and Saturdays (rotation) required

Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.