Phlebotomist

Phlebotomist

North Alabama Medical Center Job Type: Full-Time

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. North Alabama Medical Center is a 263-bed facility offering the community's only open-heart surgery site, a complete line of women's and children's services and a complete line of medical and imaging services. We are a Certified Chest Pain center and recognized as a Primary Stroke Center of Excellence by the American Heart/American Stroke Association. North Alabama Medical Center's 24-hour emergency department serves as the primary referral center for major trauma cases in Northwest Alabama.

Florence is a vibrant area with walkable streets and plenty of inspiring things to do. Spend your days getting to know the local community by exploring our shops, restaurants, and historical attractions.

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Phlebotomist Position Summary

Performs venipuncture and specimen collection/processing; completes chain-of-custody collections and breath alcohol testing as required; supports order entry and related clerical workflows; answers laboratory phones and provides customer service; assists with inventory of phlebotomy supplies. Reports to the Director or Manager of Department.

Essential Functions

• Review providers' orders, quick-register patients when needed, and place appropriate lab orders per the provider's requisition.
• Verify patient identity using two patient identifiers prior to collection.
• Obtain blood specimens via venipuncture, finger stick, or heel stick per policy; collect urine, throat, and nasal specimens as ordered.
• Label specimens with at least two identifiers plus date/time and collector initials; ensure specimen integrity and proper handling.
• Perform chain-of-custody urine drug screen collections and breath alcohol testing per policy.
• Coordinate therapeutic drug-monitoring collections in collaboration with nursing to align dose and draw time.
• Resolve unusual or unclear test orders by contacting the ordering provider, pathologist, nursing station, or reference lab; elevate unresolved items to the supervisor.
• Process and route specimens to the correct internal lab departments or reference laboratories according to policy.
• Maintain par levels of collection supplies; complete weekly departmental inventories.
• Participate in performance improvement activities and required education; perform other duties as assigned.

Additional Information

Populations Served: Neonate, Infant, Early Childhood, Late Childhood, Adolescent, Young Adult, Middle Adult, Older Adult.

Protected Health Information Accessed: Demographic, Clinical, Insurance, Financial, Complete Medical Record.

Bloodborne Pathogens Exposure: Occupational exposure may be present for all employees in this role.

Physical Requirements (typical): Frequent standing, walking, sitting, reaching, keyboard entry, and repetitive hand/arm movements; occasional kneeling, squatting, pushing/pulling up to 25 lbs, lifting/carrying up to 25 lbs; rare climbing/running and higher weight pushes/pulls or lifts. Vision near/far and depth perception are frequent/constant; color distinction frequent.

Environmental Exposures: Frequent contact with blood/bodily fluids; occasional exposure to biohazardous waste, communicable diseases/pathogens, dust, gases/vapors/fumes, hazardous chemicals/medications; latex exposure occasional.

Knowledge, Skills & Abilities

Education: High School diploma preferred.

License/Certification: Phlebotomy certification preferred.

Certifications: BCLS required (if applicable by facility policy).

Skills: Critical thinking, decisive judgment, ability to work with minimal supervision under stress; rapid learning and use of multiple software systems; effective English communication (read/write/speak); ability to complete the Skills Competency Checklist within 90 days of hire.

EEOC Statement: North Alabama Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.