Resident Manager - Luxury New Development

Bushburg Properties is seeking an experienced, hands-on Resident Manager to oversee operations for a premier luxury mixed-use new development. This is an exciting opportunity for a motivated leader to play a key role in the successful operation and lease-up of a landmark property featuring approximately 1,000 residential and commercial units. If you thrive in a fast-paced environment, have strong leadership skills, and enjoy both property operations and hands-on building maintenance, we'd love to hear from you. Key Responsibilities Supervise and lead union building staff, including scheduling, coaching, training, hiring, and disciplinary actions. Oversee the daily operations, maintenance, and appearance of the property. Perform and coordinate repairs involving HVAC, electrical, plumbing, carpentry, appliances, painting, masonry, flooring, hardware, and building mechanical systems. Conduct daily inspections of building systems, common areas, and grounds to ensure safety and operational excellence. Manage preventative maintenance programs and ensure work orders are completed promptly. Respond quickly and effectively to building emergencies, including gas, fire, flood, and mechanical issues. Partner with Property Management, Facilities, Leasing, Construction, and Development teams to coordinate daily operations. Oversee vendor relationships, vendor onboarding, and project coordination. Assist with lease-up operations and the transition of a commercial property into residential use. Conduct move-out inspections and coordinate apartment turnovers. Prepare daily recap reports, incident reports, and other operational documentation for upper management. Maintain compliance with workplace safety standards and building regulations. Deliver exceptional customer service by responding professionally to resident maintenance requests and concerns. 3–5+ years of experience as a Resident Manager, Superintendent, or Building Superintendent in a residential rental property. Experience supervising union employees. Strong knowledge of building maintenance, mechanical systems, and preventative maintenance. Experience managing vendors, contractors, and building projects. Strong leadership, organizational, and problem-solving skills. Excellent communication and customer service abilities. Proficiency with Microsoft Outlook, Word, and Excel. Ability to remain calm and make sound decisions during emergencies. Willingness to live on-site. Preferred Qualifications Experience with luxury residential properties or new developments. Experience managing lease-ups or large-scale residential communities. Familiarity with BuildingLink, ManageGo, Rent Manager, or Yardi. Budgeting and management reporting experience. Knowledge of city, state, and federal housing regulations. Standpipe, Sprinkler, and FACP certifications are a plus. Bilingual candidates are encouraged to apply. Landscaping experience is a plus. What We Offer Competitive compensation Live-in accommodation with a 2-bedroom apartment Opportunity to help lead a premier luxury residential development Collaborative and supportive work environment Opportunities for professional growth and advancement Join Bushburg Properties and become part of a team committed to delivering exceptional living experiences while maintaining the highest standards of property management and resident service.