Loan Processing Specialist

SWBC is seeking a talented individual to obtain, prepare and process all necessary documentation required for the mortgage loan files through approval. This role ensures customer service standards are upheld when responding to inquiries and ensures loan processing is in compliance with bank, regulatory and investor guidelines.


Why you'll love this role:

Our Loan Processing Specialists put the "T" in teamwork, by helping to prepare and process mortgage loan from initial application through approval. Your service and communication to customers will help demonstrate SWBC Mortgage's commitment to providing a smooth mortgage process for homeowners.

Essential duties include the following:

• Prepares loan files that are semi-route in nature for loan submission to underwriting by inputting information into system, completing processing sheets, and prioritizing documents in the file, and preparing and mailing all required loan disclosures.
• Reviews and verifies each file to ensure all information is correct and current and normally receives general instructions on routine work and on new assignments.
• Orders credit reports, title commitments, surveys, and appraisals from the appropriate party and reviews for acceptability prior to submitting for approval.
• Acts as a liaison between customers and all parties involved in the transaction and communicates with customers if any items are needed for loan submission and keeps them posted on loan status.
• Submits files through automated underwriting for approval and completed loan packages to appropriate underwriter for final approval and validation.
• Prepares approved loans for closing and coordinates closing with lenders, borrowers and title companies to include the reconciliation of money collected and disbursed and the completion of data on the HMDA screen.
• Attends seminars, in-house training sessions, and/or reads mortgage publications to stay abreast of new loan product guidelines and processing procedures, including credit guidelines and underwriting requirements.
• Sends verification for deposits, employment, installment loans, mortgages and rentals, as required and participates in providing loan origination services as needed for customer call-ins.
• Requests additional information from title companies, builders, Realtors and others by phone, fax, or letter when needed and prepares and mails Adverse Action Notices and updates Loan Origination System (LOS)

Serious candidates will possess the minimum qualifications.

• High School Diploma or equivalency.
• Minimum of one to three (1 - 3) years of mortgage processing or two to three (2 - 3) years of clerical, administrative support, or related experience.
• State Licensing may be required by some states.
• Understanding of FNMA and Freddie MAC guidelines
• Knowledge of VA and FHA preferred.
• Understanding of loan processing and closing policies, procedures, documents, underwriting requirements, governmental and agency requirements, terminology and automated processing systems.
• Understanding of credit policies and approval processes.
• Working knowledge of general office equipment.
• Strong analytical and problem solving skills.
• Good interpersonal skills to work well with loan officers and customers.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Able to manage multiple tasks/projects and deadlines simultaneously.
• Able to work well under pressure.
• Able to type at least 60 WPM accurately.
• Able to work under sometimes demanding conditions while maintaining professionalism and enthusiasm.
• Able to lift 10- 20 lbs. of files or other loan documents.
• Able to sit for long periods of time preparing and processing mortgage loan files.

SWBC offers*:

• Competitive overall compensation package
• Work/Life balance
• Employee engagement activities and recognition awards
• Years of Service awards
• Career enhancement and growth opportunities
• Leadership Academy and Mentor Program
• Continuing education and career certifications
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans
• Lucrative Wellness Program

*Based upon employee eligibility


Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at If interested, please click the appropriate apply button.