Insurance Specialist

Description

HOMELINK, a business unit of VGM Group, has a near-future need for an insurance specialist role - these positions will be communicating with insurance companies to ensure HOMELINK is paid for our services/claims. Most communication is handled via email and fax with some phone work.

This will be a project based role with the need still to be determined but most likely through the end of the year. Will start as a 90 day need with the intent to extend through the end of the year if needed. We really need individuals who are willing and able to work in an office setting and effectively work on a computer daily (at a desk and on a computer for 8 hours a day). Strong customer service skills and a keen attention to detail are important to have. This role will be a collections type role - will communicate with insurance companies to collect payment and file claims. Most communication will be with claims adjusters from insurance companies. This role performs follow up to assure Homelink is being paid for the services offered.

The leader is looking for:

- office experience and the ability to translate the experience to the role

- ability to provide specifics around the training that best fits them and why

- Accounts receivable/medical billing/collections experience of any kind

Daily Duties:

Review orders to ensure accuracy of codes, quantity, and pricing

Follow-up with insurance company to obtain payment from services rendered

Denial resolution may include requesting additional documentation from payer via phone/email/fax, resubmission, filling a corrected claim, using payer portals for claim research and claim processing functions, claim adjustment if there is no opportunity for resolution/payment

Prepare and submit documentation to increase likelihood of claims payment

Answer questions from providers, patients, and insurance companies

Knowledge of contract specific billing and paying procedures

Identifies and resolves collection issues

Performs necessary adjustments and refund requests

Print, organize, and mail hard copy claims

Claim follow up in accordance with department protocols

Continued efficiency in various software platforms such as Viper and Microsoft applications (Teams, Outlook, Word, Excel, etc.)

Additional Skills & Qualifications

High School diploma/GED

Strong customer service skills - phone and email (office experience required)

Strong attention to detail

Must have Microsoft Office Suite experience (Outlook, Excel, SharePoint) in an office setting

PREFER:

Accounts Receivable experience

Basic medical coding/billing experience

Knowledge of healthcare industry billing/coding terminology

Bookkeeping, analytical and problem solving skills

Experience Level

Intermediate Level

This is a Contract position based out of Waterloo, IA.

The pay range for this position is $17.00 - $17.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Waterloo,IA.

This position is anticipated to close on Oct 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.