Digital Media/Marketing Staff (Seasonal)

Summit Bechtel Reserve

Job Description
Job Description
Position Overview
The IT Support Intern provides front-line technical support to staff and departments across the Summit. This role is primarily focused on end-user support helping staff connect to printers and networks, troubleshooting software, and resolve everyday computer issues. You will help support A/V equipment setup and operation for camp events, trainings, and programs.
Key Responsibilities
Provide end-user technical support to staff, including troubleshooting desktop, laptop, and mobile device issues
Connect and configure printers and other peripherals for staff offices and program areas
Assist staff with downloading, installing, and configuring software and applications
Diagnosing and resolve hardware and software issues, escalating more complex problems as needed
Set up, test, and operate A/V equipment (sound systems, projectors, microphones, screens)
Support network connectivity troubleshooting (Wi-Fi, wired connections) across camp facilities
Model the Scout Oath and Law in daily interactions
Maintain a clean, organized, inspected, neat, and safe work area
Perform additional duties assigned by SBR leadership
Abide by policies and procedures outlined in the SBR staff handbook
Qualifications
Minimum age: 18+
Comfortable working with computers, common software, and basic troubleshooting
Prior experience in ITsupport, A/V, or a related field is a plus but not required
Proficient communications skills to describe variable technical knowledge to common English
Willingness to work flexible hours, including evenings, weekends, and around camp events
Willing to become a registered Scouting America member (includes background screening)
Comfortable using Microsoft Teams for daily work-related communication
Physical & Practical Requirements
Ability to stand, walk, and hike up to 10 hours daily and ability to lift/move up to 50 pounds
Complete the Annual Health and Medical Record , including height/weight guidelines
Housing : 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours : 45-55
Desired Traits
High-level emotional intelligence (such as self/social awareness and team dynamics)
Positive and cheerful attitude with a strong customer-service focus
Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Vacancy posted 22 days ago

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