Senior Product Manager, Digital Experience

Job Description

Job Description

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. 

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

Our Digital Experience team is seeking an experienced Senior Product Manager . In this newly-created role, you will be responsible for helping shape the technology strategy across our digital platforms, focusing primarily on our to-the-trade website, to deliver a best-in-class customer experience.

In This Role

• Drive and execute the product strategy, vision, and roadmap for digital products, aligning customer needs, business objectives, market opportunities, and data-driven insights into measurable outcomes
• Identify, prioritize, and validate product opportunities through customer research, analytics, competitive analysis, and cross-functional collaboration
• Lead the end-to-end product lifecycle, from discovery through delivery, partnering closely with Product Design, Engineering, QA, and business stakeholders to build experiences that solve meaningful customer problems and drive business value
• Develop business cases, product requirements, user stories, and success metrics that align stakeholders around a shared vision and enable efficient product delivery
• Collaborate with leaders across Marketing, Merchandising, Sales, Customer Experience, IT, and Operations to gain alignment, influence priorities, and drive successful product adoption
• Maintain and communicate a transparent product roadmap that balances strategic initiatives, customer needs, technical investments, and operational priorities while providing clarity across the organization
• Monitor product performance through customer feedback, analytics, and experimentation, using insights to continuously optimize the customer experience and business outcomes
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• 10+ years of experience as a Product Manager
• Proficient in Figma and JIRA
• Experience collaborating with multiple teams across various disciplines
• Demonstrated ability to partner effectively with Software Developers to translate design concepts into functional, high-quality user experiences
• Strong verbal, written, and interpersonal communication skills with an ability to influence
• Proven track record of prioritizing and managing multiple projects while meeting deadlines and producing high-quality work
• Excellent analytical and creative problem-solving skills with ability to focus on details while maintaining the "big picture" view

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. 

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

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