Industrial Services Tool Repair Technician

Industrial Services Tool Repair Technician

Working as a Full-time Industrial Services Tool Repair Technician, you will be involved with the overall success of the department by efficiently repairing and quoting a wide range of power tools, including Electric, Hydraulic, and Pneumatic. You will be working on a variety of tool manufacturers, including most major national brands. Having a customer focus and attention to detail in a very fast paced and productive department is necessary to be successful in this position. Some travel may be necessary to complete manufacturer-authorized training. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

The duties and responsibilities of this position include, but are not limited to:

• Processing customer power tool repair work orders
• Quoting repair costs on a wide variety of power tools
• Repairing a wide variety of power tools in a timely manner
• Communicating with Fastenal branches and vendors
• Following all International Standardization Organization (ISO) quality procedures
• Complying with safety regulations

The following skills and qualifications are required for this position:

• 18 years of age or older
• Excellent written and oral communication skills
• Proficient computer skills
• Demonstrate strong math aptitude, attention to detail and sense of urgency
• Mechanically inclined
• Highly motivated, self directed and customer service oriented
• Learn and perform multiple tasks in a fast paced environment
• Work independently as well as in a team environment
• Willingness to work a flexible schedule
• Willingness to travel for trainings and customer visits
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 100lbs
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees.

Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.