Customer Service/Delivery Driver

Interstate Batteries of North Dakota is a locally-owned small business located in Fargo, ND. We are professional, agile, and customer-centric. Our mission is to provide exceptional customer service and support to ensure our clients' success and satisfaction. As a member of our team you will be expected to represent our values by delivering a positive customer experience, maintaining a professional store environment, and contributing to efficient daily operations.

Responsibilities:

• Provide exceptional customer service to every customer who enters the store, treating each customer with respect and patience.
• Assist customers in locating products, recommend appropriate battery types and accessories, and explain product features and benefits clearly and accurately.
• Process sales transactions accurately and efficiently using our point-of-sale system; handle both cash and credit card transactions with care.
• Maintain a clean, safe, and organized sales floor; ensure products are properly displayed and clearly priced.
• Stock shelves, manage inventory counts, and restock products as needed; assist in basic inventory management tasks.
• Deliver batteries to customer locations; some occasional out-of-town route deliveries will be required .
• Install automotive batteries in customer vehicles

Requirements:

• Excellent verbal and written communication skills in English to interact with customers and team members.
• Ability to lift up to 50 lbs safely and repeatedly, and to bend, reach, and work on feet for extended periods.
• Attention to detail and a commitment to accuracy for cash handling and inventory tasks.
• Basic hand tool knowledge is helpful for installations.
• Basic math skills adequate for cash handling and making correct change.
• Comfort working in a fast-paced retail environment, able to multitask and prioritize customer needs.
• Valid driver's license with no DUIs in the past 7 years and willingness to drive company vehicles for deliveries.

We offer competitive pay and benefits, on-the-job training, and an upbeat team environment. Join our dedicated team and help us provide outstanding service to our customers while growing your skills in a rewarding, community-minded business.

Salary/Compensation: $20.00 per hour

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