Sr Technology Solutions Manager
$114.4k - $206.3kT-Mobile
Job Overview The Sr Technology Solutions Manager plays a critical role on medium to highly complex initiatives, leading scoping discussions, tech feasibility determination, technical visioning, and setting the overall technical delivery strategy. The Sr Technology Solutions Manager partners with the business to drive prioritization and solution delivery approach within business processes, and across technology groups to ensure the design and delivery of a complete and concise solution that addresses the business need. Job Responsibilities Strategy - Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative. Prepares high level solution design presentations for business and org leadership review. Serves as a SME of existing functionality for a channel. Project Management - Manages inception activities, including breakdown of business requirements and technical scope definition. Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning. Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of med to highly complex initiative. Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management. Supports issue triage on escalation resolution for technical solution issues. Owns solution decomposition and negotiation of support feasibility for cross domain initiatives and solutions. Accountable for technical solution delivery on initiatives, including scope negotiation, solution alignment and timeline management. Relationship and People Management - Performs day-to-day management of business stakeholder relationships on large and complex cross domain initiatives. Provides leadership in evolving the domain's core system solutions design and orchestrates solutions across domain teams. Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way. Partners across multiple IT teams, and Business to ensure clarity on assessment impacts in alignment with scope of project or initiative. Identifies improvements, makes critical decisions and works with subject matter experts throughout the organization to implement solutions. Multi-tasks while managing business requests from end-to-end for core systems, in a demanding and rapidly-changing environment. Education Bachelor's Degree Computer Science or Other Technical Discipline. (Required) Work Experience 7-10 years related working experience. (Required) Knowledge, Skills and Abilities Analytics (Required) Communication Communicates technical and functional solutions effectively and efficiently. (Required) Ability to separate what is important from what is urgent and find the best path forward from among multiple scenarios. (Required) Problem Solving Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience. (Required) Licenses and Certifications At least 18 years of age Legally authorized to work in the United States Travel Travel Required (Yes/No): Yes DOT Regulated DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range $114,400 - $206,300 Corporate Bonus Target 20% Compensation Base Pay Range: $114,400 - $206,300. Corporate Bonus Target: 20%. Pay will vary based on location, qualifications, and experience. Benefits Medical, dental and vision insurance Flexible spending account 401(k) Employee stock grants Employee stock purchase plan Paid time off and up to 12 paid holidays Paid parental and family leave Family building benefits Back-up care Tuition assistance and college coaching Short- and long-term disability coverage Voluntary AD&D coverage, accident coverage, life insurance, disability insurance, and long-term care insurance Mobile service & home internet discounts Pet insurance Access to commuter and transit programs To learn about T-Mobile’s benefits, visit Equal Opportunity Employer T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. #J-18808-Ljbffr
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