Payment Processing Specialist

Payment Processing Specialist

Full Time Regular Clerical Westborough, MA, US

Salary Range: $21.00 To $25.00 Hourly

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well‑being, we ensure they are equipped to provide exceptional service.

What you’ll do

The Payment Processing Specialist is responsible for the facilitation of the payment process across Health Plans, Inc.’s client base.

• Coordinate claim, broker and vendor payment process as it relates to clients’ plan expenses.
• Coordinate invoicing process related to client and member billing.
• Compile and audit various daily reports pertaining to the payment process.
• Research and resolve claim-related questions and situations.
• Communicate with claim examiners, account managers and various other departments according to internal and client needs.
• Communicate with outside vendors to insure the issuance and integrity of checks and EOBs created during the check run process.
• Facilitate cross-departmental projects pertaining to billing, funding and enrollment that impact the validity of payments issued by the department.
• Prepare management and client reports as needed.

What you’ll bring

High School Diploma and 2+ years’ experience in accounts payable, invoicing or general accounting, preferably in the healthcare industry. Must work collaboratively with other departments to resolve issues, have strong decision and problem‑solving skills, be detailed, accurate, organized and able to prioritize tasks, work within timeframes and meet deadlines, recognize and maintain confidentiality, and communicate in a professional manner. Proficiency with Microsoft Word and Excel required. May need to work overtime and be available to work occasional weekends if the business requires.

Why choose us?

• We’re a people‑first company and value giving back to our community. Ask us about our volunteer opportunities.
• Our space is a reflection of who we are—innovative, open and collaborative.
• We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.
• Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

Our Benefits Package

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including:

• Medical, Dental and Vision and Prescription Drug Coverage
• Fitness Reimbursement Benefit
• Employee Assistance Program
• Flexible Spending Account & Health Savings Account
• 401(k) and Quarterly Bonuses
• Generous Paid‑Time Off & Volunteering Opportunities
• Educational Assistance & Professional Development Opportunities