Associate Manager. Client Relations Specialist - Hybrid

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job DescriptionAssociate Manager Client Relations SpecialistLocations: Kansas City, MO (hybrid)Why Join SS&C SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.How You Will Make an Impact Establish & lead collaborative relationships between customers and the SS&C organizationCommunicate with customers via conference calls, written electronic correspondence, and in face-to-face meetingsEducate customers on implementing our products and servicesAnalyze, anticipate, and identify customer needs and recommend innovative solutionsComplete system change requestsResearch and resolve any system issues reported by customersLeverage extensive in-house training programs for industry knowledge and product expertiseMentor & lead less experienced associatesEstablish work priorities, plan projects, and ensure timelines are metPrepare status reports for customersCoordinate face-to-face meetings with customers onsite and at their locationEnsure contractual obligations are achievedAssist with budgeting, billing, and contract administrationAssist in onboarding new customers as they transition to SS&C's industry leading solutionsRequired Experience Bachelor’s degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency.Excellent written and verbal communication skillsStrong project management skillsProblem solving and numerical reasoning skills; ability to analyze data and take actionCareer oriented, highly motivated, and self-starting individualAbility to work in a fast paced, team environmentEfficient time management with strong organizational skillsAbility to quickly learn and adapt to new systems, processes, plans, and programsProficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentationsProficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft ExcelJoin SS&C, where innovation meets global opportunities. Click here to apply. #LI-RS1 #LI-HYBRIDUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Applications will be accepted on an ongoing basis until the position is filled.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.SummaryLocation: Kansas City, MOType: Full time