Data Services Manager

About The Role The Data Manager is responsible for leading and managing the Data Conversion and Payroll teams that support data intake for Defined Contribution retirement plans. This role ensures the accurate, timely, and compliant onboarding and ongoing processing of client data, partnering closely with internal stakeholders to support operational excellence, system integrity, and exceptional client service. The Data Manager provides both strategic oversight and hands‑on leadership, balancing daily operational execution with continuous improvement initiatives to drive efficiency, scalability, and quality across data intake processes. Key Responsibilities Leadership & Team Management Lead, coach, and develop the Data Conversion and Payroll teams responsible for DC plan data intake Establish clear performance expectations, provide ongoing feedback, and conduct performance reviews Manage team capacity, workload prioritization, and resource allocation to meet service level commitments Foster a culture of accountability, collaboration, and continuous improvement Data Conversion & Payroll Operations Oversee end‑to‑end data conversion activities for new and transitioning Defined Contribution plans Ensure accurate intake, validation, and processing of payroll files from plan sponsors and vendors Maintain strong controls to ensure data integrity, completeness, and timeliness Resolve complex data issues, discrepancies, and exceptions escalated by the team Ensure adherence to plan provisions, regulatory requirements, and internal policies Process Improvement & Operational Excellence Identify opportunities to streamline and standardize data intake, conversion, and payroll processes Partner with technology, transformation, and project teams to support automation and system enhancements Document and maintain procedures, controls, and best practices Monitor key metrics, trends, and root causes to proactively address risks and inefficiencies Stakeholder & Client Partnership Serve as a key point of contact for internal partners including Implementation, Relationship Management, Compliance, and Technology Support client onboarding and ongoing service by ensuring accurate and timely data readiness Communicate effectively with stakeholders regarding risks, timelines, and issue resolution Contribute subject‑matter expertise to enterprise initiatives and cross‑functional projects Risk, Compliance & Quality Ensure compliance with ERISA, IRS, and Department of Labor requirements related to DC plan administration Maintain strong quality assurance practices and internal controls Support audits, testing, and remediation activities as required Skills And Qualifications Required Bachelor’s degree in related field; or any combination of education and experience that provides an equivalent background. Minimum 5+ years of related experience. Extensive project management experience with solid knowledge of the various retirement plans and subsequent provisions. Strong knowledge of Defined Contribution plans (401(k), 403(b), etc.) and associated data elements. Proven experience managing data conversions and payroll data intake. Excellent communication skills, including verbal, written, interpersonal and presentation. Proficient with computer software. Ability to analyze data, identify root cause, and provide and/or develop an appropriate solution for resolution. Proven experience handling multiple priorities. Proactive problem‑solving ability with solutions‑oriented demeanor. Ability to work independently within a team and make decisions while considering client requirements. Ability to travel on occasion as needed. Preferred Experience with large‑scale data transformations or automation initiatives Knowledge of record‑keeping systems and payroll file specifications Project management or Lean/Six Sigma experience Work Location This position is based in Corebridge Financial’s Houston, TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely. Benefit Offerings Include Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives. Retirement Savings: We offer retirement benefits options. In the U.S., our competitive 401(k) Plan offers a generous dollar‑for‑dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately. Employee Assistance Program: Confidential counseling services and resources are available to all employees. Matching charitable donations: Corebridge matches donations to tax‑exempt organizations 1:1, up to $5,000. Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work. Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days. Eligibility for and participation in employer‑sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy. We are an Equal Opportunity Employer Corebridge Financial is committed to being an equal‑opportunity employer and complies with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job‑related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company also complies with all fair employment practices regarding citizenship and immigration status. Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you need a reasonable accommodation, please email View email address on click.appcast.io. We will consider for employment qualified applicants with criminal histories, consistent with applicable law. To learn more please visit: Functional Area OP – Operations Estimated Travel Percentage (%): Up to 25% Relocation Provided: No #J-18808-Ljbffr Corebridge Financial