Unit Coordinator

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Provides administrative support to unit-based and hospital-wide clinicians and staff, serving as the liaison between patients, visitors, and clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to‑day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care? No Essential Functions Performs clerical and other duties to assist in the general administration of the floor or unit. Greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner. Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit. Schedules consultations, tests, procedures, and patient transport to other departments. Enters accurate, timely information into the electronic medical record for admissions, discharges, and transfers to facilitate efficient patient throughput. Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; uses the designated process to identify and facilitate repairs. May assist the manager with payroll duties, staff scheduling, or supervision of unit secretaries. Duties may vary by department. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience Administrative support experience 1-2 years required Knowledge, Skills and Abilities Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing. Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use the phone system. Managing one's own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written, and oral skills. Ability to use standard office equipment. Familiarity with medical terminology. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3‑33%) Walking Occasionally (3‑33%) Sitting Constantly (67‑100%) Lifting Occasionally (3‑33%) 20lbs - 35lbs Carrying Occasionally (3‑33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3‑33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3‑33%) Gross Manipulation (Handling) Constantly (67‑100%) Fine Manipulation (Fingering) Frequently (34‑66%) Feeling Constantly (67‑100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67‑100%) Vision - Near Constantly (67‑100%) Talking Constantly (67‑100%) Hearing Constantly (67‑100%) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $18.58 - $26.58/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. EEO Statement 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified app #J-18808-Ljbffr The General Hospital Corporation