Regional Sales & Ops Manager-Cannabis Retail (Miami-Fort Lauderdale Area)

Salary: $115k Plus Bonus Incentive

Relocation Assistance

Regional Sales & Ops Manager Job Description

We are a collective of passionate and energetic cultivators and retailers working toward a singular mission: to grow clean and potent cannabis. For over a decade, we have strived to change the way people think about the industry. It’s more than just what we do – it’s who we are. From humble backyard beginnings to state-of-the-art grow facilities, we’re always searching for ways to perfect the process and take our jungle to new heights. Sharing our successes, challenges, and experiences with our community, we’re proud to inspire and educate the next generation of cannabis enthusiasts.

A leading cannabis retailer is searching for a skilled and detail-oriented Regional Sales and Operations Manager responsible for managing, developing, and overseeing the growth of retail stores across the Florida region. This role is responsible for establishing and maintaining patient services, overseeing and being accountable for the operations of their stores, ensuring maximum sales and profitability through merchandise, inventory, expense control, collaboration with Human Resources, and managing operating costs. The Regional Sales and Operations Manager supports the Head of Retail and all Store Managers and store team members, including training, policy and procedure updates, industry news, and product information. 

Requirements:

 Sales Management:

Recruit, select, develop and retain top retail and operations talent. People enable all we do.  

Create an environment where employees and customers want to be and feel valued  

Drive profitable sales and lead to the achievement of revenue and profitability targets  

Demonstrate high level business insight acumen. Develop and implement plans to maximize sales and meet or exceed goals and objectives for stores and each team member.

Train, supervise, and evaluate all General Managers to ensure compliance with departmental SOPs.

Conduct regular sales meetings and training sessions for store staff to improve product knowledge and customer service.  

Work with community outreach to review and maximize outreach efforts in all locations.  

 Operations Management:

Oversee day-to-day operations of retail stores, ensuring compliance with state and company regulations.

Maintain inventory accuracy and work with the inventory management team to optimize stock levels. Submit inventory return information on a monthly basis . 

Contributes to the execution of new store openings, projects, and events.  

Ensure compliance with all policies and procedures through regular store management and General Manager meetings, store walk-throughs monthly one-on-one meetings with General Managers, and audits.

Perform monthly, quarterly, and annual sales reviews with each General Manager accompanied by written plans for improvement, as applicable.

Manage staffing levels, schedules, and recruitment for retail locations.

Assist in training new hires and developing the team to ensure they deliver outstanding customer service.

Collaborate with other departments to streamline processes and improve operational efficiency.

Requirements:

Bachelor’s degree in business, management, or a related field

Minimum of 5 years of experience in retail management, with at least 2 years in a regional or multi-store management role.

Strong knowledge of the cannabis industry in Florida, including regulatory requirements

Successful track record in recruiting high performance, driven, nice people. 

Proven track records of achieving and exceeding sales targets

Excellent leadership and team management skills

Exceptional communication and interpersonal skills abilities

Strong problem-solving and decision-making skills

Ability to work in a fast-paced, highly regulated environment.

Proficiency in using retail management software and Microsoft Office Suite

Must be at least 21 years of age and pass any required background checks.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.  

Physical and Mental Demands:

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and position oneself, communicate, operate and prepare, and place, and position objects, tools, or controls. The employee must occasionally move packages weighing up to 35 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here represent those that must be met by an individual, with or without reasonable accommodation, to perform the essential functions of this position successfully.

Working Environment:

Work is performed in a manufacturing environment. The noise level in the work environment can range from low to high. Temperatures in the work environment range from cold and dry to warm and humid, respective to the product processes and plant lifecycle. The work environment requires the use of PPE at all phases, and strict cleaning and cross-contamination protocols. The product and plants are agriculture goods that have the ability to produce odors that may linger, can penetrate clothing, and heighten senses. 

EEO Statement:

The company is proud to be an equal-opportunity employer. We prioritize an environment of inclusion, diversity, and social justice and are committed to securing a better, brighter way forward for our employees, markets, and communities.