Resident Care Coordinator

Job Description

Job Description

Resident Care Coordinator (RCC) – Assisted Living

Charter Senior Living of Gateway – Greenfield, IN
Pay: $21 – $24/hour

Charter Senior Living is dedicated to the care and wellbeing of our residents. Our mission — To Enhance the Human Spirit — extends to both residents and employees. We are committed to creating meaningful careers, not just jobs.

We are seeking a Resident Care Coordinator (RCC) to support and lead our care team at our Gateway community. This is a key leadership role responsible for ensuring high-quality care delivery, supporting staff, and maintaining operational excellence within our Assisted Living neighborhood.

If you are a hands-on leader with a passion for senior care and team development, this is an excellent opportunity to grow your career.

• Oversee daily care operations to ensure high-quality resident services

• Supervise, schedule, and support caregivers and medication technicians

• Partner closely with the Health & Wellness Director (HWD) on care delivery and staffing needs

• Monitor and ensure compliance with care plans, policies, and state regulations

• Assist with onboarding, training, and coaching of care staff

• Support resident assessments and service plan implementation

• Address day-to-day care concerns and escalate clinical issues appropriately

• Foster a positive, team-oriented environment aligned with Charter’s mission

• Previous experience in assisted living, memory care, or long-term care

• Prior leadership or supervisory experience preferred (Lead Caregiver, Med Tech Lead, etc.)

• Strong understanding of resident care, ADLs, and medication support

• Excellent communication, organization, and problem-solving skills

• Ability to manage schedules, staffing needs, and team performance

• Compassionate, dependable, and team-oriented mindset

• Passion for working with seniors and enhancing their daily lives

• $21 – $24/hour

• Free medical insurance plan available

• Medical, Dental, Vision, and 401(k)

• Paid Time Off, Holidays, and Training

• ZayZoon – access your pay when you need it

• Referral bonus program

• Career growth and advancement opportunities

• Stable schedule and supportive leadership team

Our associates consistently say:

• “It truly feels like a family.”

• “The residents are an extension of my family now.”

• “Charter truly lives their mission and puts people first.”

• “The residents enhance my spirit just as much as I enhance theirs.”

We don’t just talk about culture — we live it.

Mission:
To Enhance the Human Spirit

Core Values:

• Serve with Heart

• Serve with Purpose

• Serve with Courage

• Have Fun While Serving

The Resident Care Coordinator (RCC) is responsible for supporting the delivery of high-quality resident care through team leadership, scheduling, and operational oversight . This role ensures that care staff are supported, residents receive consistent and compassionate care, and daily operations run efficiently.

This position serves as a critical link between frontline staff and clinical leadership , helping maintain strong outcomes in both resident satisfaction and team performance.

If you’re ready to step into a leadership role where your impact is seen every day — we’d love to connect with you.