Network Engineer 4 — Infrastructure

Network Engineer 4 - Infrastructure (BLS Contract)

The Network Engineer 4 establishes and maintains the enterprise infrastructure by updating and tuning the network, directing hardware installations, and executing test procedures to create baselines and performance thresholds. The role identifies and troubleshoots difficult or unusual environment problems using network-monitoring tools and implements solutions to ensure maximum performance. In support of the agency's data-center modernization initiative, the engineer also provides technical expertise for AWS environments, including assisting with the lift-and-shift migration of on-premises network systems to AWS, validating cloud network architectures, and supporting hybrid connectivity.

Position Details

Position Type

Full-Time

Primary Work Location

Suitland, MD - on-site

Primary Shift

7:30 AM 4:00 PM

Secondary Work Location

Ashburn, VA - occasional, eight-hour shift coverage between 7:00 AM and 9:00 PM

After-Hours

Available and flexible for production-incident troubleshooting and scheduled after-hours / weekend maintenance

Education

Bachelor of Science in an information technology field

Clearance

Must be able to achieve and maintain a Public Trust

Essential Duties & Responsibilities

This is a senior, shift-based role on a team supporting Cisco telecommunications devices, providing engineering and data center management support. Specifically, the Network Engineer 4:

• Demonstrates very strong Cisco analytical skills to identify, troubleshoot, and resolve network-related business requirements and ongoing production incidents across on-prem and AWS-connected environments.
• Serves as an escalated point of contact for Cisco telecommunications equipment and hybrid network connectivity supporting AWS workloads.
• Deploys new and troubleshoots existing Ethernet and fiber cable runs, performs data center hardware rack installations, updates and maintains rack elevation diagrams, and leads new hardware/software deployments, technical refreshes, and upgrades - including systems participating in the AWS lift-and-shift migration.
• Performs NX-OS and IOS patch-management upgrades on all Cisco telecommunications equipment and validates interoperability with AWS networking components such as VPCs, Direct Connect, and Transit Gateway.
• Develops and documents high-level system engineering designs, scope requirements, test cases, standard operating procedures, and implementation plans for both on-prem and AWS-integrated network architectures.
• Presents technical proof-of-concepts and demonstrations to coworkers, management, and the customer, including cloud networking designs and AWS migration approaches.
• Remains available and flexible for production-incident troubleshooting and supports scheduled after-hours and weekend maintenance activities for on-prem and AWS-connected systems.
• Provides training and guidance to junior network and data-center engineers on hybrid cloud networking fundamentals and AWS connectivity best practices.
• Manages the priorities of the customer's requests and incidents using a proprietary ticketing system while documenting AWS-related tasks and cloud-migration activities.

Required Skills & Experience

Experience

Requirement

Ten (10) years

Experience in a large government organization responsible for administering, operating, maintaining, and securing a large-scale internetworking environment - including six (6) years in a technical leadership or supervisory role supporting on-prem and/or emerging AWS cloud networking initiatives.

Eight (8) years

Directly supporting a complex infrastructure covering the major aspects of network administration, with expertise troubleshooting IPv4 issues across protocols and technologies such as OSPF, BGP, EIGRP, static routing, SSH, ACLs, VLAN, VTP, STP, SNMP, LACP, vPC, virtual port channels, Wireshark, and tcpdump - with added familiarity in hybrid connectivity to AWS environments.

Eight (8) years

Strong hands-on experience implementing and troubleshooting Cisco switches (9300, 5300, 3850, 2960, and Nexus 2K, 5K, and 7K series) and validating interoperability with AWS networking components such as VPCs, Direct Connect, and Transit Gateway.

Five (5) years

Configuring, administering, and maintaining network IT monitoring and management software such as NetScout nGenius and SolarWinds (NetFlow traffic analysis, bandwidth monitoring, PerfStack, network performance baselines, Traffic Analyzer, IPAM, and NetPath) - including monitoring hybrid on-prem/AWS network paths.

Three (3) years

Data center operations, with thorough knowledge of data center hardware specifications, lights-out management solutions, Ethernet cable crimping, network cable runs and best practices, power requirements, racking, and decommissioning of hardware.

In addition:

• Thorough knowledge of telecommunications and network security issues and best practices, with awareness of AWS security fundamentals such as IAM, security groups, and cloud network segmentation.
• Exceptional customer service orientation and written and oral communication skills, with the ability to explain hybrid cloud networking concepts to technical and non-technical stakeholders.

Education, Certifications & Clearance

• Formal Education: Bachelor of Science in an information technology field.
• Clearance: Must be able to achieve and maintain a Public Trust.

Preferred technical certifications:

• CCNP Enterprise
• CCNP Data Center
• CCIE Enterprise Infrastructure
• CCIE Data Center
• AWS Certified Solutions Architect Professional
• AWS Certified DevOps Engineer Professional
• AWS Certified Advanced Networking Specialty

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