Head of Material Operations

The Position

This role is a valuable part of our Genentech Oceanside team, which is committed to maintaining seamless supply chain execution, high-quality warehousing operations, and cGMP compliance to ensure the delivery of vital therapies to patients. As a key member of this team, you will have the opportunity to collaborate closely with internal and external stakeholders across Manufacturing, Quality, Procurement, and Strategic Supply Planning. In this position, you will drive operational excellence, champion lean leadership, and shape strategic materials management across both site and network operations.

The Opportunity

Leadership & People Management:

• Strategic Leadership & Financial Accountability: Establish strategic goals and maintain full operational and financial responsibility (budget) for the Warehouse organization.
• Team Leadership & Culture: Build an inclusive, highly motivated, and agile workforce across onsite and remote teams—fostering high team spirit, effective communication, urgency, and long-term goal achievement.
• Site & Network Collaboration: Serve as an active change agent on the extended site leadership team, driving cross-functional planning, decision-making, and collaboration across local site and broader network activities.
• Operational Excellence & Compliance: Embody PT lean leadership and continuous improvement while proactively promoting a positive Safety Culture and strict cGMP operating principles.

Technical & Functional:

• End-to-End Warehousing & Site Operations: Oversee all core material handling for manufacturing (receipt, sampling, storage, internal transport, shipping, and MRO spare parts), including the management of the site working cell bank and backup master cell bank supporting SSF Cell Banking.
• External Partnerships & Network Governance: Serve as the primary interface for 3PLs, landlords, Procurement (SRM feedback), and outsourced manufacturing partners—managing execution (goods receipt, outbound deliveries, inventory transactions) and coordinating direct material QC testing to ensure GMP compliance.
• Planning, Analytics & Quality Compliance: Monitor and report warehouse capacity, capability, inventory accuracy, and health metrics (KPIs, PHIs, OTIF delivery) in partnership with Strategic/Supply Planning, while ensuring strict adherence to cGMPs, regulatory standards, and warehousing policies.
• Network Integration, Leadership & Escalation: Act as a Business Process Manager (MLD BPM) and Business Process Expert (BPE) on the network Warehouse Council, leading local/global projects and serving as the key PT escalation point for purchased or transferred material issues.

Site Specific:

• Inventory & Multi-Site Material Governance: Direct inventory management, stocking strategies, and substore operations for MRO spare parts, cell banking, and site materials across global and regional networks (OCN, HTO, RSTO, SSF, PZ).
• Quality Release & Technical Support: Oversee direct material release inputs (CoA documentation, sampling instructions, Raman testing) to ensure strictly compliant delivery to Quality within established SLAs, while supporting CMO execution (RSTO) and MES Master Data accuracy (MH).
• Cross-Site & Regional Hub Leadership: Serve as the strategic Network Hub for North American sites (OCN, SSF) and the local PT Hub interface (Basel-SM) to streamline communication, alignment, and network-wide standard practices.
• External Partner & Facility Management: Direct key management interfaces with service providers and landlords (Basel-Bio, PZ) to ensure full operational support for warehousing and facility infrastructure.

Who you are

Education and Experience:

• Bachelors and/or Master’s degree (materials management, business, or science is preferred) plus
• 15 years of total experience, including 5 years experience in supervisory role.
• 9-12 years’ experience in materials handling/management, warehousing, receiving, distribution, traffic, transportation, logistics, operations, and/or supply chain.
• DHS TSA clearance and CCSP experience
• DOT AITA experience
• APICS certification preferred or willing to work toward certification.
• Professional certifications in Materials Management/Materials Handling desired.

Knowledge, skills and abilities:

• Industry & Technical Expertise: Hands-on experience in biotech, pharmaceutical, or chemical manufacturing environments, backed by comprehensive knowledge of industry standards for materials handling, receiving, shipping, and storage.
• Leadership & Collaboration: Strong leadership and team-development abilities, paired with exceptional cross-functional communication and interpersonal skills.
• Regulatory Compliance & Hazmat Safety: In-depth working knowledge of cGMP concepts, Hazmat regulations, safe chemical handling/dispensing, Right-to-Know guidelines, and DOT compliance (including hazardous manifesting, placarding, and proper shipping names).
• Systems & Software Proficiency: Experienced with enterprise computer systems (MRP/SAP) in a validated environment, alongside proficiency in Microsoft Office tools (Word, Excel, Visio, Project).

Work Environment/Physical Demands/Safety Considerations

• Schedule may include some non-routine (outside of M-F 8-5 work hours) to support manufacturing schedules, audits, and other non-routine work.
• You may be on your feet for 2 to 3 hours a day.
• Climb upwards of 6 flights of stairs a day to maneuver within the manufacturing facility.
• Lift up to 25lbs may be required.
• Environment requires that gowning in the form of hospital scrubs, bunny suits, gloves and steel toe boots be worn.
• Work in clean room environment with large mechanical equipment, piping, and pumps connecting to tanks serviced by high-pressure steam, water and air.
• May work with hazardous materials.

The expected salary range for this position based on the primary location of California is $131,700 - $244,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed in this link.

This is an on-site position.

Relocation benefits are approved for this posting.

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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