Service Now Automation Tester

Service Now Automation TesterLocation: Plano, TX/ Mclean, VA (Onsite) Duration: 12+ Months (with possible extension) MOI- In-Person Visa: USC/GC/H4-EAD/EAD-GC Must Have Qualifications:Hands on testing with Service Now.Automation and Service Now Certificates are required. Preferred: Java Script, Python, or Selenium.Development experience and performance testing would also be nice to have.Job Description:Tester SeniorSenior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" ServiceNow solutions.This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.Responsibilities:Develop, document and maintain the test data, data validation, end to end testing flows.Design, develop, and maintain automated test scripts using ServiceNow ATFCreate test cases based on functional and technical requirementsCollaborate with developers, business analysts, and QA teams to validate functionalityAnalyze test results and report defects in a timely mannerParticipate in daily stand-ups, sprint planning, and other Agile ceremoniesEnsure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modulesDevelop reusable test templates for future automation initiativesConduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk and Compliance) modules.Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.Conduct regression testing using ATF across ServiceNow upgrades/releasesPerform cross-browser testing and E2E user journey validation with external apps.Test REST/SOAP integrations and external data flows.Required Qualifications:5 to 8 plus years of QA.3 plus years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).Strong automation experience (Selenium)Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.Hands-on with tables, ACLs, flows, update sets, APIs, business rules.3 plus years validating platform UI, Service Portal, Workspace UX.Strong analytical, debugging, and communication skills.2 plus years' experience with Agile/Scrum methodologiesKnowledge of test planning, test case creation, and defect managementProficient in identifying automation opportunities within the ServiceNow ecosystem.Preferred Qualifications:ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)CI/CD experience (GitHub/Jenkins/Azure DevOps)Experience with domain-separated instancesPrior experience in large-scale ServiceNow implementation projectsScripting experience with Python, JavaScript, etc.