Shipping Coordinator

Position Summary Prepares and processes inventory receipts and customer shipments in accordance with company procedures, customer routing guides, and carrier requirements. Key Job Responsibilities Request on-time routing for multiple customers based on routing guides and individual customer websites (Vendor Central, Retail Link, MacysNet, etc.) Create daily BOL and shipping documents specific to the customers Respond to internal/external customers and carriers regarding carrier or container delays, missed pickups, or delivery issues Review and interpret Route Guides for changes to requirements to avoid chargebacks. Includes customer contact for clarification and negotiations of terms. Execute route guide requirements Schedule daily Tiered and LTL carrier pickups for all outbound shipments Check in drivers at window based on type of delivery or pickup requirements Assign carriers and containers to specific loading door Print and distribute BOLs Monitor and follow up by hour carriers that are late and update or reschedule appointment time Email customer information to designated locations as required Close BOLs to generate invoicing and ASNs Manually enter shipping information and send ASNs for customers where Totes has not developed EDI capabilities using web-based interface (SPS Commerce) Create daily outbound shipping schedule Track shipments for key customers or internal requests Support processing of PODs, claims, and chargebacks Handle export shipping paperwork for international orders Punch and verify containers for inbound receiving Maintain spreadsheet for arrivals and departures of inbound containers Create necessary receiving paperwork prior to arrival of inbound containers Cross-train for logistics department proficiency. Cross functional assignments in DC Operations areas for coverage during peak and non-peak seasons Other duties as needed and assigned Overtime when required Position Qualifications Education High school diploma or GED preferred. Relevant Work Experience Prior warehouse experience a plus. Retail LTL and TL transportation experience with receiving and shipping. Experience with customer route requesting such as Retail Link, Vendor Central, Transplace. Ability to multi-task and quickly learn the shipping and receiving processes for multiple customers and vendors. Customer service oriented. Excellent written and verbal communication skills, organizational and time management skills. WMS/PKMS experienced. PKMS preferred. Microsoft Outlook, Excel, and Word proficiency. Detail oriented; ability to prioritize and work under pressure. Physical Requirements Lift and carry 35 pounds; average lifting is less than 10 pounds. Reach above shoulder level and bend down to floor level. Sit at workstation for 8–10 hours per day. #J-18808-Ljbffr