Community Health Specialist

Job Description

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day.

SCHEDULE :

Monday 9:00am-5:30pm

Nashville, IN

KEY RESPONSIBILITIES

• Serve as a liaison between community members and healthcare, government, and social service agencies, helping individuals and families access essential resources and services.
• Assist clients with obtaining health insurance, food assistance, housing resources, healthcare services, and health education information.
• Schedule client appointments using the Indiana WIC Management Information System (INWIC MIS).
• Guide applicants through the completion of intake and enrollment documentation.
• Screen WIC applicants for eligibility based on identity, residency, and income requirements, and accurately document findings in INWIC MIS.
• Offer voter registration opportunities and provide assistance to eligible applicants and clients (17 years of age and older) who are applying for benefits or reporting address changes.
• Collaborate with the local agency Voter Registration Coordinator to process and transmit VRG-6 forms and maintain VRG-9 documentation.
• Provide written referrals and resource information regarding Medicaid, substance abuse counseling programs, and other community-based social service agencies.
• Explain eligibility determinations and provide Ineligibility Notices to applicants who do not qualify for program benefits.
• Issue WIC benefits and eWIC cards, ensuring clients understand benefit usage and program requirements.
• Educate participants on WIC-approved foods, nutrition resources, and proper use of the eWIC card.
• Distribute and explain program materials and educational resources to applicants and clients.
• Assist participants with downloading, registering for, and using the INWIC Mobile App.
• Maintain strict confidentiality of applicant and client information in accordance with federal WIC regulations and agency policies.
• Participate in staff meetings, in-service training programs, and professional development activities.
• Attend off-site conferences, trainings, and meetings as required. Perform additional duties and responsibilities as assigned to support program operations and organizational objectives.

REQUIREMENTS

• High School Diploma or equivalent required.
• 0-3 years of experience required.
• Requires basic computer skills.
• Requires knowledge of medical, community, and social resources.

About Us

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.

About the Team

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.