Customer Service Agent - Japanese Bilingual

Overview International forwarder is looking for a Customer Service - Japanese Bilingual Household Goods Coordinator. The role involves coordinating moves, managing documentation, and collaborating with the moving team to ensure smooth service for customers. Responsibilities Customer Service: communicate effectively by email or phone with customers to complete necessary documents required to coordinate the move. Ensure all documentation relating to shipment is properly completed as required. Interact closely with the moving team in preparation of the customer goods. Coordinate with the moving team to ensure proper packing, removal and loading of customer’s goods. Establish and maintain a professional working relationship with the moving team. General business support function as assigned. Qualifications Newly grads are welcome. Bilingual English/Japanese; ability to read, write & speak English and Japanese. Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook. #J-18808-Ljbffr