Ticket Office Assistant, Athletics

Job Title

The Wake Forest Ticket Office is looking for part-time assistants for the upcoming 2026-27 academic year.

Job Description

Essential Functions:

• Provide front line customer service on a daily basis for both inbound calls and walk-up patrons at Bridger Fieldhouse ticket office
• Utilize Paciolan ticket software. Prior knowledge is not necessary as we will provide training
• Take orders for tickets and answer ticket related questions
• Have the opportunity to work events for ticketed sports as well (football, men's/women's soccer, men's/women's basketball, & baseball)
• Game day duties include ticket sales, will call, & recruit/player guest ticket distribution

Other Functions:

• Performs other duties as assigned

Required Education, Knowledge, Skills, Abilities:

• Microsoft Office suite
• Professional Communication Skills (email, phone, & in person customer interactions)

Accountabilities:

• Responsible for own work

Physical Requirements:

• Minor lifting (ticket stock and ticket printers)

Additional Job Description

Time Type Requirement

Part time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact View email address on click.appcast.io or View phone number on click.appcast.io.