Office Assistant

Salary : $33,654.40 - $38,708.80 Annually
Location : 741 North Highland Avenue, Winston-Salem, NC
Job Type: Full Time
Job Number: 08644
Department: Social Services
Division: Child Support
Opening Date: 07/29/2026
Closing Date: 8/9/2026 11:59 PM Eastern


General Statement of Duties


Forsyth County Department of Social Services is seeking a highly motivated self-starter to join the Office Assistant Unit within our Child Support Services program.

Distinguishing Features


The desired candidate for this position must demonstrate professionalism, the ability to multi-task, be people-oriented, and work effectively in a fast-paced environment.


This position calls for the ability to work in a fast-paced, evolving environment.

Minimum Education and Experience


Graduation from high school or GED and at least one year of office/clerical experience.

A higher education level may be considered as a substitution for part of the experience requirement.

Valid driver's license required.

• The person in this position must be able to travel to and from the courthouse.

Bilingual skills (English/Spanish) are a plus.

Essential Duties and Responsibilities

• Strong verbal and written communication skills are important for interacting with the public and documenting customer interactions.
• Excellent organizational and computer skills are a must, with attention to detail and accuracy. In addition, the desired candidate must possess excellent telephone demeanor as answering incoming telephone calls, using a computer and headset, and quickly assessing customers' needs are important functions of this position.
• Additional duties include maintaining digital filing systems, receiving and scanning incoming mail, preparing outgoing mail for distribution, responding to customer inquiries, greeting customers, and providing clerical support to the functional unit staff.
• The person in this position must be able to travel to and from the courthouse.
• Customer service; written and verbal communication skills; ability to research, comprehend and apply policies and procedures; professionalism; computer literacy and use of office equipment

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These links do not apply to positions that are Part Time, no benefits.
01


The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.

• Yes I understand and agree
• No I do not agree

02


Please select your highest level of completed education.

• Some High School
• High School Diploma or GED
• Some College, Trainings, Certifications
• Associate's Degree
• Bachelor's Degree
• Master's Degree or Advanced Degree

03


Do you have a valid driver's license?

• Yes
• No

04


How many years of mail processing and/or filing experience do you have?

• None
• 1 year but less than 2 years
• 2 years to less than 4 years
• 4 years or more

05


How many years of experience do you have with face-to-face contact with the public?

• None
• 1-2 years
• 3 years to less than 6
• 6 years or more

06


How many years of experience do you have working in a call center environment?

• No experience
• 1 - 3 years
• 4 - 6 years
• More than 6 years

07


How many years of experience do you have with data entry?

• None
• 1 to 2 years
• 3 to 5 years
• 6 or more years

Required Question