Office Administrator

Benefits 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Competitive compensation Industry Leading Training - Receive comprehensive training & mentoring to ensure that you are providing the best service to your customers and maximizing your own personal growth Tools and Technology - Leverage state-of-the‑art tools and platforms to maximize your efficiency Fantastic company culture! Opportunity to gain skills and experience to advance your career with Storm Guard Health insurance and paid time off are available Company Overview Storm Guard is a locally owned and nationally backed roofing and construction company. At Storm Guard, we care about each other and take care of our customers in their time of need. That’s the Storm Guard “Way.” It is the spirit running through the core of our entire organization. The family feel of our company and the development and support we give one another to be and do our best make Storm Guard an incredible place to work. Our people are motivated, driven, and passionate about serving others and accomplishing our goals. We are constantly challenging ourselves to be the leading industry experts, and better serve our customers. We are committed to ongoing training and providing our employees with the knowledge and support needed to be successful. If you’re looking for a team that values you, appreciates you and your unique skills and abilities, and also sees the potential in you, and gives you the tools and development you need to succeed, you’ve found the right place. When you join Storm Guard, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future‑focused team of innovative leaders as we expand nationwide. Job Summary Our growth in the Piedmont Triad market has resulted in us recruiting for an additional Office Administrator. The Office Administrator plays an integral role in the back‑office, organizational, and customer service support for the Storm Guard location. Our team of office administrators provides support in answering, routing, and addressing all incoming communication. They serve as the main administrative customer interface and also assist the sales team with setting new customer appointments. They support the day‑to‑day bookkeeping and planning requirements as assigned, including invoicing, job costing, production planning, generating work orders, and satisfying accounts payable or receivables. Common duties in the role consists of writing project estimates, communicating with clients and insurance carrier representatives, updating customer information into the CRM system, updating production calendars, reporting and filing. In addition to these administrative functions, the Office Administrator works closely with general management in a support capacity. It’s important that the Office Administrator be detailed and highly organized, experienced with software‑based accounting programs and web‑based customer relationship management systems, can work independently and confidently, and has an infectious disposition towards customer service and office synchronicity. Responsibilities Lead management Customer liaison Accounts Payable Accounts Receivable Accounting/Bookkeeping Estimating Production Planning Customer service Phone call management and reception Scheduling Conflict resolution Filing Support of ownership Diligent customer follow-up & follow-through Commitment to personal and team goals Qualifications Accounts Receivable and Collections experience General Accounting and bookkeeping experience Estimating and quoting experience Demonstrated experience in an administrative, organizational, and/or support function Relationship building Proficiency with Quickbooks Web‑based CRM usage Excellent verbal and written communication skills Detail oriented Team player #J-18808-Ljbffr