Antwerpen Nissan Clarksville Service Advisor

Service Advisor

Antwerpen Clarksville Autopark is seeking an experienced Service Advisor who has a proven track record and is knowledgeable about Nissan vehicles. This role involves providing exceptional customer service, managing service appointments, and acting as a liaison between customers and the service department to ensure timely and accurate vehicle repairs and maintenance.

Responsibilities

• Greet customers promptly and courteously, providing a positive experience from arrival to service completion.
• Accurately document service requests and vehicle issues.
• Advise customers on necessary repairs and maintenance based on Nissan vehicle specifications and diagnostics.
• Coordinate with service technicians to ensure efficient workflow and timely service completion.
• Provide transparent and clear communication regarding service status, pricing, and warranty coverage.
• Maintain accurate records of service history and customer interactions.
• Support sales and meet department targets by promoting additional services or products when appropriate.

Requirements

• Proven experience as a Service Advisor, preferably with Nissan vehicles or within a dealership environment.
• Strong knowledge of Nissan vehicle systems, maintenance, and repairs.
• Excellent communication and interpersonal skills.
• Ability to handle multiple priorities and manage time effectively.
• Customer-focused attitude with the ability to build trust and rapport.
• Proficiency with dealership management software and basic computer skills.
• High school diploma or equivalent; additional technical training or certifications are a plus.

Benefits

• Competitive salary: $50,000.00 - $100,000.00 per year, paid bi-weekly.
• Comprehensive health benefits package.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Employee discounts on vehicle purchases and services.
• Opportunities for professional development and advancement within the company.

About the Company

Antwerpen Clarksville Autopark is a trusted Nissan dealership located in Clarksville, MD, dedicated to providing outstanding automotive service and customer care. We pride ourselves on our knowledgeable staff, state-of-the-art service center, and commitment to excellence in every aspect of our business.