Patient Access Rep Clinic

Job Summary Franciscan Medical Group, part of Virginia Mason Franciscan Health, is seeking a full-time Patient Access Representative for the fast‑paced Franciscan Heart and Vascular Associates Clinic in Burien, WA. The role involves managing administrative duties for the patient intake process, facilitating check‑in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations. No nights, weekends or federally recognized holidays are required. The clinic offers a supportive team, excellent growth opportunities, free parking, and a convenient location in the medical pavilion at St. Anne Hospital. Responsibilities Registers and/or checks patients in/out. Performs patient check‑in at the time of visit; records and verifies all demographic, insurance and other information (e.g., workers’ compensation, third‑party liability info); follows established procedures to ensure all registration guidelines have been satisfied, including notifying minor guardians and resolving deficiencies or escalating non‑complex issues. Conducts routine insurance eligibility verifications. Copies/scans patient‑access related hardcopy materials (ID, referrals, L&I, insurance cards, etc.) into the correct location in the electronic medical record. Records non‑clinical charges from various sources, such as completion of forms, depositions/attorney fees, retail fees. Handles and reconciles payments. Job Requirements Required One year of customer service work experience. Knowledge of insurance, billing, and medical terminology. Preferred Two years of customer service work experience. Healthcare or call center experience. Pay Range $23.90 - $34.79 per hour #J-18808-Ljbffr Virginia Mason Franciscan Health