Senior Technical Support Lead — AI Platform (Remote)
BigBear.ai
Columbia, MD
- Remote job
BigBear.ai, a leader in AI-powered decision intelligence, seeks a Senior Technical Support Specialist to lead a small remote team and resolve complex customer issues for government and commercial clients. The role emphasizes root cause analysis, collaboration with engineering, and maintaining rigorous support standards in FedRAMP High and DoD IL5 environments. Ideal for seasoned SaaS support professionals with DoD eligibility. #J-18808-Ljbffr BigBear.ai
Vacancy posted 4 days ago
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