Solutions Architect, Utilities, Customer Solutions Meter to Cash Chicago; Dallas; Los Angeles; [...]
$162k - $190.6kWest Monroe Partners, LLC
Solutions Architect, Utilities, Customer Solutions Meter to Cash Are you ready to make an impact? West Monroe is seeking a Solutions Architect to join our Energy & Utilities (E&U) practice, specializing in Customer Solutions. This role will focus on the Meter to Cash lifecycle and related technologies, helping utility clients design and implement solutions that improve customer experiences, enhance operational efficiency, and drive business outcomes. As a Solutions Architect, you will play a critical role in solution design, technology integration, and client engagement. You will leverage your expertise in CIS, MDM, CRM, CCaaS, and customer‑facing digital platforms to deliver impactful systems that transform utility operations. This role can be based in a primary Energy & Utilities office as listed or remote in the United States. Key Responsibilities Architect end-to-end solutions across the Meter to Cash lifecycle, including meter reading, billing, payments, collections, and customer service. Utilize your knowledge of major platforms such as CIS, MDM, CRM, CCaaS, and customer-facing digital solutions. Support the integration and implementation of CIS and MDM systems, ensuring alignment with client business goals. Develop solutions that enhance utility customer interactions through mobile apps, web portals, self-service platforms, and other digital tools. Work closely with IT, operations, and customer service teams to ensure cross‑functional alignment and delivery success. Contribute to team development by sharing expertise and providing training on emerging technologies, including Kraken, a next‑generation CIS platform. Build strong relationships with clients, acting as a trusted advisor and subject matter expert in the E&U space. Support business development efforts by identifying opportunities, contributing to proposals, and expanding client relationships. Qualifications 7+ years of experience in the Energy & Utilities industry, with a focus on Meter to Cash processes. Proven expertise in implementing or integrating CIS and MDM platforms (e.g., SAP IS‑U, Oracle CC&B, Oracle Utilities MDM, Itron, Landis+Gyr). Familiarity with CRM, CCaaS, and customer‑facing digital solutions. Deep understanding of the Meter to Cash lifecycle and supporting technologies. Ability to design solutions that improve customer experience and operational efficiency. Strong problem‑solving and analytical skills. Excellent communication and collaboration abilities, with comfort working across IT, operations, and customer service teams. Proficiency in leading technology implementations and integrations. Bachelor’s degree in Business, Engineering, Computer Science, or a related field. Relevant certifications in CIS, MDM, CRM, or CCaaS platforms are a plus. Ability to travel 50%-75% annually. Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices. Information on our competitive total rewards package, including our bonus structure and benefits is available here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C.
$162,000 - $190,600 USD
$169,700 - $199,700 USD
New York City or San Francisco$177,400 - $208,700 USD
A location not listed above$154,300 - $181,500 USD
West Monroe is an Equal Employment Opportunity Employer We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to View email address on click.appcast.io. If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. #J-18808-Ljbffr West Monroe Partners, LLC- A leading consulting firm is seeking a Solutions Architect specializing in Meter to Cash processes. This role involves designing solutions that improve customer experience and operational efficiency for utility clients. Ideal candidates have over 7 years of experience in...CustomerCashRemote job
$107.5k - $170.1k
...Elastic’s complete, cloud-based solutions for search, security, and... ...Role As a SLED Sr. Solutions Architect at Elastic you will serve as... ...trusted advisor to our sales team, customers, partners and community. You... .... Therefore, in addition to cash compensation, this role is...CustomerCashLocal areaFlexible hours$107.5k - $170.1k
...Elastic’s complete, cloud-based solutions for search, security, and... ...Role As a SLED Sr. Solutions Architect at Elastic you will serve as... ...trusted advisor to our sales team, customers, partners and community. You... .... Therefore, in addition to cash compensation, this role is...CustomerCashLocal areaFlexible hours- Solutions Architect - Agent Desktop (Chicago, IL) We are looking for a talented Solutions Architect to join one of our top commercial partners. We are looking... ...highly skilled and hands‑on with deep expertise in customer service and contact center platforms, specifically...Customer
$262k - $394k
...next and amplifying customer value through... ...Senior Director, Solutions Engineering, the... ...Global Solutions Architect – Oracle is the technical... ...United States - Dallas Infomart Office... ...States - LA1 Los Angeles : 241,000 - 361,0... ...United States - Chicago Office CHO1 : 241...CustomerBase plus commissionFull timeWork at officeWorldwideFlexible hours$166k - $218.4k
...are looking for a Senior PS Sales Solutions Architect to be part of our Professional... ...get it done to make Snowflake and our customers successful. It means keeping up to date... ...Snowflake and its customers. Location: Dallas or Chicago AS A PROFESSIONAL SERVICES...CustomerFlexible hours$99k - $232k
...needs, implement software solutions, and provide training... ...team performance - Utilize Oracle Cloud... ...Infrastructure Certified Architect Professional, AWS Certified... ...that are impacted by the Los Angeles County Fair Chance... ...sensitive company or customer information, handling...CustomerFull timeWork experience placementH1b$142.6k - $261.5k
...clients to assess, understand, architect, select, design, and implement modern solutions required to efficiently run their... ...innovate and transform their quote‑to‑cash processes into industry‑leading... ...risk analysis, development and customization, testing, training, and rollout...CustomerCashSummer holidayFlexible hours- ...Contact Center Solution Architect (Chicago, IL) Responsibilities: 5+ years withConversational AI technology - Chatbots both messages/voice with proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions. Experience integrating these chatbots...Contract work
- ...Hybrid Role – Chicago, IL (2 to 3 days per week onsite) We are not offering visa... ...innovators, delivers industry‑leading solutions tailored to each customer’s unique needs. We focus on... ...is seeking an experienced Solutions Architect to partner with business leaders, technical...CustomerFull timeTemporary workLocal area2 days per week3 days per week
$205k - $235k
...Location: New York, Atlanta, Boston, Chicago, Dallas, Denver, Detroit, Houston, Los Angeles, McLean, New York, Hoboken, Philadelphia, San Francisco, Seattle... ...and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting...Work experience placementSummer holidayWork at officeFlexible hours$128.4k - $235.3k
...Location: Chicago, Los Angeles, New York At EY, we’re all in to shape your future with confidence... ...a seasoned Marketing Manager to lead customer transformation programs from vision to... ...requirements into compelling creative solutions Passion for mentoring and developing marketing...CustomerSummer holidayWork at officeFlexible hours$140k - $200k
...Job Title: Solutions Architect Job Description We are seeking a Senior Solutions Architect... ..., public safety, and government customers. Our System-on-Modules (SOMs) enable real... ...is a Permanent position based out of Chicago, IL. Pay and Benefits The pay...CustomerPermanent employmentRemote workFlexible hours- ...Sr. Solution Architect U.S. Bank is looking for a motivated and experienced technical leader... ...deliver a portfolio of products for our customers. There could not be a better time to... ...Locations: Minneapolis, MN Chicago, IL Atlanta, GA Irving, TX Also...CustomerWork experience placementRemote work
- Iron Mountain is hiring a Professional Services Solutions Delivery Architect in Chicago. The role focuses on designing customer solutions utilizing digitization, information governance, and content management. Key responsibilities include leading technical designs and managing...CustomerRemote jobFlexible hours
- ...global consulting firm seeks an experienced Enterprise Solution Architect to engage customers on Oracle EPM and Fusion Cloud platforms. This role will... ...Hyperion and Cloud ERP/EPM. This position is based in Chicago, Illinois offering a dynamic work environment focused on...Customer
$145k - $185k
Rkon Inc based in Chicago is seeking a customer-facing solutions engineer to design, implement, and manage infrastructure solutions for client mergers and acquisitions. The ideal candidate should possess 5-10 years of experience, strong knowledge of Microsoft technology...Customer$205k - $235k
Location: New York, Atlanta, Boston, Chicago, Dallas, Denver, Detroit, Hoboken, Houston, Los Angeles, McLean, Philadelphia, San Francisco, Seattle EY-Parthenon - AI Business Solutions - Director The opportunity EY-Parthenon’s unique combination of transformative strategy...Work experience placementSummer holidayWork at officeFlexible hours- Location: Chicago, IL (Relocation assistance available for candidates open to moving to Chicago.) About the Role As a Solutions Engineer, you’ll be a technical and business partner supporting sales engagements and helping customers understand how project44 delivers value...CustomerWork at officeRelocation package
- ...Salesforce Solution Architect Aleysian, headquartered in Chicago, is a dynamic and innovative digital transformation consulting firm specializing in Salesforce... ...as the project lead Experience with customers as the primary point of contact Ability to travel...CustomerTemporary workWork experience placementWork at officeFlexible hours
$156.5k - $290.1k
Principal Solutions Architect page is loaded## Principal Solutions Architectlocations: Chicago, IL 60607: Irving, TX 75062 Vizient Corporate HQ: Edina, MN 55435time type: Full... ...operational performance.Vizient is based in Dallas and has offices in 20 metropolitan areas...For contractors- A leading tech firm in Chicago is seeking a talented Solutions Architect to join their team. This role involves architecting robust contact center solutions... ...of experience in solutions architecture focused on customer service platforms. The successful candidate will...Customer
$96k - $205.25k
...Itron is innovating new ways for utilities and cities to manage energy and water. We create... ...Itron is seeking a Technical Support & Solutions Manager to build, lead, and elevate our... ...support function for critical infrastructure customers. In this highimpact role, you will...Customer$124k - $335k
...Specialty/Competency: Application / Solution Architecture Industry/Sector:... ...successful project outcomes Utilize advanced technologies to... ...that are impacted by the Los Angeles County Fair Chance Ordinance... ...accessing sensitive company or customer information, handling proprietary...CustomerFull timeH1b- A leading tech consulting firm in Chicago is seeking a Team Leader to guide customers in implementing Salesforce solutions for Telecom projects. The ideal candidate will have over 7 years of experience in Telecom applications and a strong understanding of Salesforce integrations...Customer
$124k - $335k
...positions. In quantitative tax solutions and technologies at PwC, you... ...with complex subjects utilizing problem solving skills to deliver... ...that are impacted by the Los Angeles County Fair Chance Ordinance... ...sensitive company or customer information, handling proprietary...CustomerH1b- ...data and AI company is seeking a Senior Big Data Solutions Architect to join their Professional Services team in Chicago. This role involves working closely with... ...challenges, providing solutions, and enhancing customer understanding and adoption of the Databricks platform...Customer
- ...across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more... ...information, please visit HAVI.com. The Solution Architect, Data & AI is a strategic leadership... ...hybrid role based at 345 N Morgan St, Chicago, IL 60607. Candidates must reside in the...CustomerFull timeRelocation package
$88k - $200k
...GCP GKE Solution Architect – Managing Solution Architect Location: Hybrid role is available in Chicago, IL; Atlanta, GA; Dallas, TX, Bridgewater, NJ; and Nashville, TN. Full-Time Salary is in the range $88-200K based on candidate experience. Key Responsibilities...Full time$130k - $200k
...transform manufacturers and innovating as you go. Not only will you be helping customers, but you will be the chief pathfinder for our product and technology teams as you discover repeatable solutions for US manufacturers. Own solution architecture and delivery end-to-end:...Customer
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