Service Repair Depot Technician II
Phantom Staffing
Service Repair Depot Technician II
Chelmsford, MA, United States
About the Job Service Repair Depot Technician II
Job Summary Perform repairs on various products. Duties will include investigation of customer complaints, troubleshooting/repair of failures to board level/sub-assembly and documentation of repairs in ERP system. Essential Functions
- Work within limits of prescribed procedures to ensure accurate completion of unit repair
- Document repairs made and parts used in our ERP system
- Troubleshoot problems to board level or sub-assembly to determine root cause of failure
- Perform mechanical and software upgrades
- Collaborate with QA Engineers as required on details of complaint investigation
- Ability to efficiently transition between product lines
Required/Preferred Education and Experience
- Technical High School or College Level technical training preferred
- 3+ years of technical troubleshooting/repair experience preferred
Knowledge, Skills and Abilities
- Computer literate, familiar with MS Windows, Word, Excel, Etc.
- Read and understand SOPs and work instructions
- Read and understand diagnostic data
- Familiarity with test equipment (e.g. patient simulators, oscilloscopes, signal generators, and other test equipment)
- Navigate ERP systems effectively
Vacancy posted more than 2 months ago
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