Social Worker - LMSW

Job Title

Assist members in person or by phone with challenges such as depression, anxiety, substance use, mental health concerns, family and child-related issues, domestic violence, and job jeopardy. Provide assessments, referrals, and follow-up support.

Offer ongoing support and interventions for members admitted for psychiatric care, detoxification, and rehabilitation.

Collaborate with families, educators, therapists, and community partners to ensure cohesive care for clients.

Provide members with personalized referrals to community-based resources and behavioral healthcare providers.

Utilize QNXT, Salesforce, DMS, ICIS, V3, and other databases, as needed, to complete tasks, authorizations, and documentation.

Document services and progress in accordance with clinical and regulatory standards.

Review and process behavioral health prior authorizations, including for intensive outpatient programs (IOP), partial hospitalization programs (PHP), transcranial magnetic stimulation (TMS), and applied behavior analysis (ABA) prior-authorizations.

Provide emotional well-being workshops, grief support, and crisis support, both in the field and virtually.

Participate in health fairs and tabling events. Provide information on healthy lifestyles and encourage members to participate in healthy living programs offered through Wellness/MAP or vendor programs such as Weight Watchers, Noom, Flytehealth, and Virta, etc...

Participate in member-support programs, such as post-ER outreach, maternal health program, adolescent crisis intervention program, and other initiatives as needed.

Collaborate with MAP/Wellness nurses, health educators, and nutritionists.

Perform additional duties as assigned by management.

We do not provide clinical hours towards LCSW.

Master's degree in social work or equivalent years of experience required; New York State License (LMSW) required.

Minimum two (2) years post-graduate experience in direct social work required; autism and ABA therapy experience highly preferred.

Bilingual in Spanish preferred.

Excellent written, listening, verbal communication, and interpersonal skills.

Demonstrate sound judgment and discretion in establishing and maintaining effective work habits and relationships, while ensuring confidentiality in all interactions.

Ability to work well under pressure, maintain composure, multi-task, establish priorities, meet deadlines, and follow through on assignments.

Ability to work flexible hours, including some evenings and weekends.

Ability to travel independently to locations across the five boroughs of NYC for field events.