Information Technology Support Technician
Widen the Net | B Corp™
IT Service Desk Analyst / Service Desk Support / IT Support Technician / IT Support Analyst /1st/2nd Support / 1st & 2nd Line Support / IT Technician Our client is a one of the world top social media platforms: -Over 6500 + staff globally across EMEA, NA, APAC and Middle East -Grow rapidly with cutting edge AR and VR technologies We are looking for an IT support technician to support the growth of their Santa Monica offices -Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365, storage, backups and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, JAMF, -Clearing tickets backlog, analysing issues and following up with end users, escape technical issues, helping resolving problems and finding root cause within SLA (using Jira); -Building good relationship with 3rd party software/hardware vendors; -Documentations Initially 12 months full time W2 contract till the end of 2026 and will extend yearly afterwards. Offering $34.79 per hour (40 hours per week) plus contribution to medical plan and federal public holidays as PTOs. 5 days on site in Santa Monica ( Santa Monica, CA 90405) plus contribution to medical plan federal public holidays as PTOs Requirements: -2 + years experience working as IT support/service desk; -Working knowledge in troubleshooting Windows/ Mac OS X/Mac/Apple technologies -Excellent client facing and problem solving skills #J-18808-Ljbffr
Vacancy posted 11 hours ago
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