Business Development Manager

Business Development Manager (Charlotte, NC)We provide exterior property maintenance (pressure washing, gutter cleaning, window cleaning, and specialty cleanings) to HOAs, apartment communities, office buildings, retail centers, and auto dealerships. We bring tech-savvy service to a field where that is rare, and our clients rely on it and appreciate us for it. While SOR is headquartered in Raleigh, this role is in-person and on client sites at our Charlotte branch.The roleYou will bring in new business and grow the customers we already have. You own the customer before the work starts and own future work after it is finished. Once you win a job, a Project Manager takes over scheduling and day-to-day service, so your time goes to selling and building relationships.You areA sharp, hard-working people-person who wants control over your own schedule and your own compensationIndependent: once you have context and direction, you take the ball and run with itReliable: you do what you say you willAn excellent communicator, written and spoken, in person and virtuallyEthical: you earn the trust we place in you and choose to do the right thingProud of your work, and willing to keep learning no matter how experienced you areA team player who knows a rising tide lifts all boatsWhat you will doFind and win new customers through prospecting, networking, and referralsGrow existing customers by identifying more services, locations, and revenueOwn the annual maintenance plan renewal processVisit properties, walk sites, define the scope of work, and build quotes and proposalsBuild relationships with property managers, HOA boards, and decision-makers, and hold regular business reviews with key accountsKeep the CRM and sales forecast accurate, and manage your pipeline so no proposal sits open past 90 days without a reasonHand each sold job to the Project Manager with everything they need, then stay available for the relationship and future workTrack gross margin, build your annual sales plan, and send a weekly sales summary to leadershipTake part in a trade association such as BOMA, and serve on a committee when it fitsWhat we are looking forProven sales or business development success, ideally selling services to commercial property managers, HOAs, or similar B2B customersKnowledge of the Charlotte market and the kinds of customers we want to serve there is strongly preferredExisting relationships with local property managers, BOMA, HOA management companies, or the local business community are a big plusComfort with CRM systems and with mapping or satellite imagery measurement tools is helpfulExperience with commercial service companies or property maintenance firms is helpfulA good driving record with at least 3 years of driving experience. Because you will drive a company vehicle, being covered by our auto policy is a requirement of hire.Compensation and benefitsSalary (paid weekly) plus commission (paid monthly), with commission based on your sales results against your annual sales planTake-home company vehicle with allowed personal use401(k) with company matchSubsidized health insuranceSupplemental insurance available (dental, vision, disability, and more)Paid time off and paid holidaysExtra PTO you can earn by volunteering in the communityOpportunities to grow through classes, certifications, and added responsibility and influenceA well-functioning team of motivated, intelligent, caring co-workersSOR is an equal opportunity employer and follows all applicable laws. Applicants must be authorized to work in the U.S. without restriction; we cannot sponsor visas. SOR uses E-Verify. We may request race, ethnicity, and gender information for EEO reporting. Providing this is voluntary and will not affect your application.We do not accept unsolicited resumes or offers of services from recruitment agencies or headhunters. All inquiries must be made directly by applicants.