Utility Clerk

Housekeeping Utility Clerk

At Edgewater Gaming, LLC, we don't just offer jobs we build careers. In a business that's often about flash, we're the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we're powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you'll find real opportunities here and a team that's as invested in your success as you are.

As the Housekeeping Utility Clerk, you ensure the cleanliness, functionality, and organization of housekeeping equipment, tools, and storage areas. Your work supports daily operations by maintaining vacuums, carts, and other machinery, while keeping linen rooms and supply areas clean and orderly. Your contributions help the department run efficiently and uphold high service standards.

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Receive and distribute supplies from the loading dock to basement storage
• Ensure proper placement and accurate inventory records, including chemicals
• Maintain and clean all tools, equipment, and machinery (excluding electrical), such as vacuums, extractors, and GRA/Runner carts; ensure safe storage after use
• Perform deep cleaning and floor care duties in guest rooms, corridors, spare linen rooms, and basement areas while assisting with special cleaning projects as needed
• Track and report daily linen counts and complete weekly/monthly inventory of supplies, submitting reports to management
• Label all chemicals accurately and maintain updated SDS documentation
• Install hair dryers, clean irons and rubber bathmats, and remove hard water deposits from fixtures as needed
• Safely dispose of soiled or biohazard mattresses and box springs; wrap and discard old mattresses according to procedures
• Move and position heavy furniture and items such as desks, cabinets, and mattresses when required
• Operate extraction equipment and perform bio clean-ups related to water flow or contamination
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Qualifications

• 1-2 years of housekeeping or facilities support experience preferred
• Previous experience in carpet care or floor cleaning strongly preferred
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment

Requirements

• At least 18 years of age
• High School Diploma or equivalent required
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Physical Requirements

• Regularly push/pull up to 50lbs
• Regularly lift and/or carry up to 25lbs at floor, knee, waist, and chest levels
• Regularly squat, kneel, reach, bend, twist
• Occasionally sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity
• Ability to ascend and descend stairs

Work Environment Potential Conditions

• Indoor
• Outdoor
• Smoky
• Noisy
• Extreme hot cold temperatures
• Slippery surfaces
• Exposure to dust, fumes, and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Ready to make your next move the right one? If you're looking for more than just a job and want to be part of a team that values integrity, impact, and opportunity we'd love to hear from you.