Senior Network Operations Engineer

Job Description and Duties

Effective July 1, 2025in accordance with the applicable Memorandum of Understanding, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires each full-time employee in Bargaining Unit 01 , and related Excluded, Exempt and Statutory Exempt employees, will have their base salary reduced by 3 percent and will receive 5PLP 2025 leave credits monthly through June 30, 2027 . Salaries do not reflect the recent changes.

This advertisement is for a Limited term / Full Time Information Technology Specialist II position located at the Information Technology Services, Infrastructure Services in Elk Grove, Sacramento County . Please indicate the position number on your application: 042-036-1414-973.

This position is in the Information Technology Services Division, which deploys the information technology infrastructure and clinical information technology systems that enable the Department’s clinical staff to provide a constitutional level of access to care for our patients.  Information technology support ensures California Correctional Health Care Services operates seamlessly, delivering consistent, cost-effective, reliable, accessible and secure services that support clinical and administrative programs; customers, including the patients, and business communities.

Under the general direction of the Information Technology (IT) Manager I, the IT Specialist II serves as the Senior Network Operations Engineer, demonstrating a depth of leadership and expertise while performing a wide variety of complex tasks in support of System Engineering. The Senior Network Operations Engineer optimizes and applies architecture solutions for the benefit of the overall organization and heavily participates in advising and/or formulating information technology strategy and policy within the Department. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need.

Note: Main communication for this position will be through email.  Please ensure you have a valid email address on your application.

Note: A Training and Development (T&D) assignment will not be considered at this time.

This is a limited term position which may be extended or become permanent.

You will find additional information about the job in the .

Working Conditions

About the location – Headquarters, Elk Grove

Located less than 30 minutes from Sacramento and Lodi, the progressive city of Elk Grove offers a great mix of newly developed housing, business projects, and recreational opportunities.  You will enjoy working at our campus-style office complex with free parking, and perhaps even call Elk Grove home.

5% Travel is required to institution.

The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

Please do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications (MQ) will be verified prior to interview and/or appointment. If you are meeting MQ’s with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined that an applicant does not meet the MQ’s, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at  NACES | National Association of Credential Evaluation Services

Candidates new to CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting.

When submitting supporting documents, PDF file format is preferred.

Employment History on the STD. 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. To prepare for the State Application process, please visit Work4CA: State Application Checklist.

CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to  .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of: Experience managing Cisco Enterprise products including switches, routers, intrusion detection appliances, firewalls, wireless LAN controllers and access points; IT systems (software) Operating Systems and (hardware) equipment; recognize its capabilities and interfaces between software and hardware.

Ability to: Write complex programs; develop detailed program specifications; analyze data and situations, reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions; apply creative thinking in the design and development of methods of processing information with information technology systems; establish and maintain cooperative relationships with those contacted in the course of the work; communicate effectively; prepare effective reports; coordinate the activities of technical personnel; prioritize work and execute on critical tasks, perform effectively under pressure and lead by example and respect of others.

Work with California Department of Technology (CDT) to address any hardware device IP/ cabling and/or equipment installation, updates and/or failures as needed. Maintain/Update existing Hardware Device and Software installation/configuration Detailed Design Deliverables. Work with State, and vendor resources as necessary to define/implement new or updates of existing network requirements and maintain/Update Business Requirements Deliverables.

Experience in: Gathering requirements, installation, implementation and ongoing operational support of the most complex information technology systems within a State environment and State/Vendor Data Center. Design, configure, and maintain: Cisco hardware, software, licensing and SmartNet products; InfoBlox, SolarWinds software products; APC hardware and software products; F5 hardware and management products; Vulnerability scanning products; Software Define Network hardware and management products for WAN and LAN.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees Retirement System Benefit can be found on the CalHR website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .

Additional Information

Examination Information
To obtain list eligibility for the Information Technology Specialist II before applying for the position(s), you must first take and pass the examination.

State Application  Checklist

To prepare for the State application process, please visit .

Interview  Checklist

To prepare for the interview process, please refer to the

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). To be considered, applications must include an appropriate Statement of Qualifications following the instructions below. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements.
  For helpful guidance on writing an effective Statement Of Qualifications or a Supplemental Questionnaire, please visit .